Note To Self

In this week's show, we offer a humble helping hand through a messy digital dilemma.  Your Facebook feed has become the new town square. The new water cooler. The new [insert your analogy of choice]. Sometimes your far off "friends" and relatives share views far out of step with your values. It can get ugly.  “One of my elementary school friends who I grew up with posted a story about hair salons accepting EBT cards," listener Tamika Cody tells us. "Some of her friends started to chime in. They poked fun at how African Americans spoke and how they were 'gonna get their hair did.' By the time they got to the whole 'Chinamen' and doing nails, I just said, 'you know what, this is just too much for me.'” Tamika quit Facebook.  Before you go that far, scroll down (or click play). We've called in the experts. We've commissioned a survey; consulted a psychologist about how racism on Facebook slips by; collected some personal examples; and we've adapted a tool for healthy dialogue into this handy flow chart for you t

What are you willing to automate in your life? How much robot will you accept?  This week, Manoush goes on a journey to find out what she's willing to automate in her life, what the right ratio of robot to human is. This, it turns out, is a personal choice.  Maybe you'll book travel online instead of through a travel agent, but you still use a human accountant. Last week, when New Tech City adopted the new robo-friend Amy (http://x.ai) as our personal assistant we had to face facts: our efficiency came at a cost. Not just to the people replaced by automation, but to the beneficiaries too. Actual hands have sewed fabrics; living, breathing office-dwellers prepared taxes; physical human muscles carried cargo, and real people have picked up phones to make real-life telemarketing calls. And all of those humans bring a human softness to those tasks that is worth something. But according to a study from Oxford University, close to half of the U.S. workforce is under threat of losing their job to technology in one f

Imagine a world where everyone could have a personal assistant to schedule meetings for them. Checking in with your team? Ask for it by next Friday and it shows up on your calendar a few minutes later. Drinks with friends? Handled. This is no longer the luxury of executives. Human assistants, even outsourced to foreign countries, are still pretty costly. But a robot, one that lives inside your email and calendar, that's cheap and could catch on. If it works. "I think it is inevitable that we will reach that point in time where we simply cannot allow you to do a task as simple as this," Dennis Mortensen, CEO of X.AI In this episode, we test out a new breed of personal assistant. Her, or its, name is Amy Ingram. She's plucky, tenacious, and loves arranging meetings. In contrast to Apple's Siri, Google Now or Microsoft's Cortana, Amy is specialized on one thing and one thing only: scheduling. A new and increasingly common type of software, Amy isn't a program you download, or an app you install. "

Yes, you can get a college scholarship for playing video games. So what's it like? E-athletes practice five hours a day in a specially outfitted room plush with sponsored gear called the arena. The football team is a little jealous. (This is part 2 of 2 about the world of video games going mainstream go here for part 1 about middle aged gamers).  The Scholarships The athletic director of Robert Morris University in Illinois had a bold idea. He wanted to expand college sports to include video games. And he wanted to do it in a big way: with scholarships. The result was a deluge of applicants clamoring to get into the first ever college to enroll varsity e-athletes. One of the players already dropped out to go pro. Another says his mother flat out didn't believe him when he said it was possible to get a scholarship for gaming. Now she proudly tells her friends her son is a competitive collegiate e-athlete. One student late for practice found his You Tube privileges were taken away in the gaming arena so he woul

The first crop of video gamers are facing middle age with no plans to put down the controller. So the games have to grow up too. Expect less blood splatter, more reflection. (This is part 1 of 2 about new kinds of video gamers. Listen to part 2 here.) Enter the Elder Gamers At 61 years old, Dena Watson-Lamprey is a fierce Street Fighter competitor. Probably because she's been playing the one-on-one combat game for decades. And also because she hates to lose. "I’m not happy with low scores. So I work at it a little bit," she says with a charming laugh in this week's episode. Though she plays Street Fighter, she dreams of a new kind of game that speaks to her stage in life. A game that doesn't exist yet, but soon will.  'Kid in a basement;' 'Dude in a man cave;' '#Gamergate flame wars;' All of the stereotypes of video gaming paint it as the dominion of young, single men, but when you look at the data, older women are the fastest growing demographic. Add to that the original cohort of young gamers coming up on m

Cries for help are hidden by the chatter of chaos. Vital updates are lost in the noise. In the crucial days after a natural disaster, information is not organized. But if it were, lives would be saved.  Springing to the cause is a new cadre of volunteers who take it upon themselves to offer help from afar, often without ever leaving their living rooms, or in the case of Leesa Astredo, of getting out of her bathrobe. "Sometimes I'll get on the computer at the beginning of the earthquake and spend 20, 30 hours at a time working that one disaster." Astredo organizes a team of virtual first responders called Info4Disasters.  Digital disaster responders are a growing force in emergency responses. These are self-organized, self-appointed and self-directed virtual volunteers and established aid organizations are still trying to figure out what to do with them. Many of them are like Astredo, a little older — she's 55 — and former on-the-ground volunteers or NGO workers who want to stay in the game. And then there are

Ed Snowden is not alone. And we're not talking about how his girlfriend has moved in with him in Russia. There have been a handful of other technologists who've taken a bold stand and faced off with the U.S. government to protect your privacy from mass surveillance. We don't yet know if it ends well for any of them.  Our two guests in this show each risked their livelihood by refusing to help the NSA or FBI snoop on Americans. Let's get to know them.  “This is our responsibility as Americans to speak out against something that we think is wrong because we are really setting the standard for future generations,” Ladar Levison. Ladar Levison and William Binney both play a role in the Ed Snowden affair—and they each appear prominently in Laura Poitras' new documentary Citizenfour. Binney worked for the NSA for more than 30 years. He was an early architect of the NSA systems that were eventually used for mass surveillance on U.S. citizens. That wasn't how he intended his programming skills to be used, so he quit

This is the raw interview used in our episode "The Other Ed Snowdens" with William Binney and Ladar Levison. In that podcast episode we said the conversation got wonky and in the weeds so we cut out some of the most detailed debate about NSA surveillance and crystallographic options. Well, here is that part of the conversation.  If you missed that episode, give it a listen. Bill Binney worked for more than 30 years at the NSA and designed the architecture for programs the NSA later used to spy on American citizens. When he found out, he quit the agency and went public about it. Call him the pre-Snowden NSA whistleblower.  Ladar Levison ran the secure email program Ed Snowden used to communicate with Glenn Greenwald and Laura Poitras. When the FBI came to him asking for the keys to the encryption he decided to shut down his company rather than comply. That dramatic story is told in our episode "When the FBI Knocks." After you listen to this bonus segment of New Tech City, let us know how you want us to keep th

Public health officials need to be able to predict how outbreaks like Ebola spread and grow. But that's not so easy. Mainly because it requires knowing how real people will react. Human behavior ain't so easy to plug into a computer model. But, then there was this bizarre and totally accidental video game incident that made real life disease outbreak modeling smarter. The story of "corrupted blood" in World of Warcraft is still inspiring epidemiologists.    If you like this episode, why not send this friend who loves video games. To have future episodes download directly to your device, subscribe on iTunes, or on Stitcher, TuneIn, I Heart Radio, or anywhere else using our RSS feed.

One woman mortgaged her home to buy a ticket to space. Another decided never to have children so she could accept an opportunity for space travel at a moment's notice, even a one way ticket. These two stories collide in this week's episode about women taking the giant leap of commercial space travel.  "I’m going to be seeing the perimeter of the Earth. But still, the whole idea of actually being that far removed from it is, for me, it’s priceless,” Lina Borozdina Lina Borozdina has clutched her $200,000 ticket to fly on Richard Branson’s Virgin Galatic for over 10 years. Through divorce and a battle with cancer she has refused to trade in the ticket for a financial cushion. “That money is the money that I don’t count on,” she says. “That is my dream, and it’s put away in a separate box.” Lina is still waiting to go. She just really wants to know what it feels like, not just what it looks like, to see earth from above. She's never gotten a satisfying answer even after asking several astronauts. Until toda

Fluffly and indulgent as they might be the tiny dispatches and status updates of social media are a narrative gold mine for writers. Nonfiction writing will never be the same again.  This came up, oddly enough, when we had Nick Bilton of the New York Times on our show to talk about how Silicon Valley tech executives raise their kids -- many of them are low tech parents as it turns out. While he was in the studio, he dropped a few fascinating tidbits about how he reported his book, Hatching Twitter, which was just released in paperback. We were so intrigued, we decided to share the previously-untold backstory to how Bilton used Twitter to report on the founders of Twitter. And before you say, "well, duh." It goes way beyond what you'd expect.    Bilton scraped data from thousands of emails, Twitter handles, Flickr and Instagram photos to cross reference background information, fact check his off-the-record sources, and to find the crucial little telling details that make the book read an intimate insider accou

In a world of screens, parents face some tough questions: To limit or not to limit? By how much and when? How different is Candy Crush from Codeacademy? And what is all the new tech doing to our children? In this episode, we dive into the conundrum with the techies themselves -- the parents who code the apps and create the devices on your desk or in your pocket. We want to find out if they know something the rest of us civilians don’t. We’ll hear from Sameer Ajmani, a Google software engineer, who deployed some evidence-based parenting and experimented with screen time extremes for his seven year-old. It didn’t go so well as you might imagine, but the lessons were probably worth it. “The reality is that [tech execs] actually have a better understanding of where tech can go wrong than most non-tech parents do,” Nick Bilton. Nick Bilton, tech columnist for the The New York Times, joins Manoush to swap stories after informally surveying tech execs in Silicon Valley about their family rules. It seems the parents

Can replacing human soldiers with robot warriors save lives and make war more humane? We try to find out in this episode. But as we learn, the laws of war are not written in computer code. Modern warfare is not ready for killer robots that "decide" without human input.  "When a robot gets blown up, that's another life saved." - Mark Belanger, iRobot. In this episode, we hear from the people making the robots as they show off their lethal products. We meet a former fighter pilot who touts the values of automation and likes lawyers sitting side by side with soldiers. Several experts tell us about the terrifying moral risks of letting machines think too far ahead of people in battle. We learn there could be lives to be saved, war could be made less atrocious if -- and it is a huge if -- the technology can advance side by side with the antiquated laws. In the end, we hear from the activists who want autonomous lethal weapons banned before they march on the enemy. A U.N. body has just begun to consider i

Is your favorite band really playing live when you go see them? Not so much. This isn't about Milli Vanilli. It's about something artists love called backing tracks.  From Jay-Z to Justin Timberlake to the indie band at the local bar, performers are playing along to pre-recorded music to make themselves sound bigger, badder, fuller. In this episode, we ask: 'is it right to feel wronged as a fan of live music'? Alex Kapelman did. He's a musician and co-host of the documentary music podcast Pitch, where a version of this story first appeared. Click the audio player above to hear Alex and Manoush go on a journey of discovery to find out why backing tracks enraged him so much when he found out his favorite band was less live than he thought. Along the way we hear from musicians who make backing tracks, we listen to some huge non-backed tracks to show it can be done pure, and we meet Columbia University professor Jennifer Lena, who studies the sociology of music. She gives Alex a hefty smack down about music snobb

Paper or screen? There's a battle in your brain. The more you read on screens, the more your brain adapts to the "non-linear" kind of reading we do on computers and phones. Your eyes dart around, you stop half way through a paragraph to check a link or a read a text message. Then, when you go back to good old fashioned paper, it can be harder to concentrate.  "The human brain is almost adapting too well to the particular attributes or characteristics of internet reading," says Maryanne Wolf of Tufts University. She says we have to develop a 'bi-literate' brain if we want to be able to switch from the scattered skimming typical of screen reading to the deeper, slow reading that we associate with books on paper. It is possible. It just takes work.  One person who has done it well is Maria Popova, founder of Brainpickings.org. In this episode, Manoush visits her home, marvels at the piles of books everywhere, and learns how Maria manages to read about a dozen books a week and still retain the information, organi

Intimate, exhausting, stressful, and satisfying... working in the Apple Store is far from an ordinary retail job. Especially this week. With Apple-mania sweeping the tech world following the announcement of the new iPhone 6 and a slick new Apple Watch, New Tech City is looking past the hot gadgets and straight at the people sweating away in the glass cube: Apple Store employees. "We don't have to sell anything... We could put up a vending machine and it would sell itself." Despite a strict Apple policy against talking to media, even after quitting, four former "specialists" tell us what they think of all the hype and of the people lining up for weeks outside the doors. We've got horror stories, confessions of Apple love, and tips for navigating a product release from the experts. Hint: you don't need to wait in line.  Quotes from this episode:  On the emotional toll: "I found myself counseling or consoling people twice my age in a way I never thought I would." On how to be good

Pro Ana. My friend Mia. Thinspiration. If you know these terms, you are familiar with one of the dark corners of the internet where vulnerable people go to find support in making bad life decisions.  These are pro-eating disorder communities that teach women how to be better at starving themselves. A language emerged to bypass bans and filters, replacing trigger words like anorexia and bulimia, with friendly phrases like: “my friends Ana and Mia.” Bone thin bodies, grim weight statistics, and frightening calorie counts are posted as goals and achievements, hashtagged #thinspiration. "When you are starving you don't feel emotion. So I hadn’t felt a lot in a while." These communities have existed as long as the internet, but 25 years after the start of the web, digital life has its tentacles around us in a different way. The threat has matured. Now, if you are trying to recover from an eating disorder, temptation is just a Tweet or Instagram away. And when a single picture of bony arm or a post about

Habits are powerful. Tech companies know that. It's no accident we reach for our phones 150 times a day and spend more time scrolling through Facebook than caring for our pets. "Our brain loves to latch on to rewards that arrive quickly and Facebook has taught us to expect novelty after novelty," says author Charles Duhigg. "Our brain becomes trained at the pace of rewards, and then begins to crave that pace." But if you are wise to the tech companies' tactics, you can take control of your own habits. Charles Duhigg and New Tech City are here to help this week.  "These habits are powerful only when you are not aware of them. As soon as you make deliberate choices, the habit is delicate and falls apart." Duhigg wrote The Power of Habit: How We Do What We Do in Life and Business in 2012. It explains how habits are formed and altered and often manipulated. But his bestseller doesn't include much about technology even though Duhigg knows the tech sector pretty well -- so much so he won a Pulitzer Prize

Coding is not for everybody. We admit it. But we should all take at least a peek under the hood of the computers and devices that power our lives. It's empowering. Starting at a screen full of cryptic code is daunting, confusing, and might just well up some latent math anxiety. That's how New Tech City host Manoush Zomorodi felt, which is exactly why she decided to dive in head first. She signed up for a one-day computer programming intensive. This episode chronicle's how it went.   In short: It began a jumble of doubt and worry with baggage from high school math holding her back. "I am going to have to commit an act of coding to bring my anxiety level down a notch," she decided by late morning during the theory portion of the day. Yet within hours, Manoush had made a mostly functioning web app for her kids. "The mere act of making it myself made it less scary," she concludes.   Along the way she gains a greater reverence for the language of our machines and for the people fluent in them. Manoush wrote about

Face it, Emoji is here to stay. Texting is visual, and images can enhance how we talk. But, will it also change the content of what we say to each other? In this intimate episode, one couple banishes all written words from text messages for a month to see how it alters their emotional vocabulary. Along the way they are forced to create their own lexicon of imagery -- oddly, not terribly unlike ancient Egyptians and Sumerians. Naturally, this 21st century couple hits a few comical communications mishaps as they build a visual language of two. At the end of the experiment, Emoji-only texting seems to morph from a guinea pig gimmick into a profound lesson in what is often missing from the written word: nuanced emotion.  Grocery shopping though gets way harder.  In this episode:  Richard Sproat, computational linguist on the history of ideograms and visual languages David Lanham, designer and creator of "stickers" for social networks on how he picks what zany characters you get to send your friends.   If you li