Art Of Consulting Podcast

**Podcast Title:** "Mastering ERP Implementation: Insights from an OCM Expert"   **Show Notes:**   **Introduction:** In this episode of Art of Consulting, we dive deep into the world of ERP (Enterprise Resource Planning) implementation with a focus on Organizational Change Management (OCM). Our special guest, Frederique Oberlin, an OCM extraordinaire with 18+ years of experience, shares invaluable insights and wisdom gained from various ERP projects.   **Episode Highlights:**   1. **Understanding Organizational Change Management (OCM):**    - Frederique defines OCM as the people side of a software implementation, emphasizing the importance of bringing employees along the project journey from the beginning rather than surprising them with a new system at the end.   2. **Challenges in ERP Implementation:**    - The conversation highlights how employees sometimes create their own processes outside of the ERP system, known as "shadow IT," due to various reasons like system limitations or lack of training.   3. **