Listen In

How can we listen well when we have limited time and high demands? This is an important question across all types of organizations.  And especially in the medical environment, have a potential life and death answer. The ability of health providers to listen is key to enhancing the patient experience and giving quality health care.   Dr.  Krishna Naineni (Nigh- Nay- Knee) is a General Practitioner (GP) in the southeast of England. He is a Member of the Royal College of General Practitioners and a faculty at Brighton and Sussex Medical School. He is a passionate medical educator with interest in listening-centered clinical communication.  Currently, he is serving as a Chair of International Listening Association's Healthcare team. As a Certified ECHO Listening Practitioner, Krishna is encouraging healthcare professionals to establish intelligent listening units in their respective workplaces.  He is a co-founder of Glocal Academy which has been instrumental in delivering custom-made listening-centered clinical