Saas Sessions With Sunil

S2E2 - How to use personalized videos to ease onboarding for SaaS ft. Matthew Barnett, CEO of Bonjoro

Informações:

Sinopsis

In this episode, Kritika Kishor, hosted Matthew Barnet, Founder of Bonjoro - an app for sending personalized videos to welcome and onboard your new customers. 1:19 - What is Bonjoro?3:16 - What motivated Matt to create Bonjoro?6:21 - How did you define an ICP for Bonjoro?8:44 - What metrics will improve after implementing Bonjoro?12:8 - How does Bonjoro help their customer's customer success team succeed?16:18 - Use cases for CSMs19:31 - Matt's journey and his other two businesses23:14 - Matt's take on managing your time effectivelyRapid-fire questions26:00 - What's the one quality of Bonjoro you like the most?26:26 - What are you curious about right now?26:54 - What's your favorite app right now?27:16 - Who's your inspiration? What keeps you motivated?27:46 - What's something you hate about Bonjoro?28:47 - What's the advice you would give to a 25-year old self?