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679: John Robert Wiltgen:Hard Conversation, Marketing and Luxury Clients

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Sinopsis

Today with John Robert Wiltgen:   Welcome to A Well-Designed Business. My guest today is John Wiltgen. John has, for the most part, retired, from his 40+ year career as the principal of John Robert Wiltgen Design Inc., based in the Chicago area. John and I touch on many topics today, (I mean, after such a long and successful career, there s a lot of ground to cover!) We start by talking about how to manage client expectations when you are faced with delays, missed deadlines, disappointed clients, all the way to attracting luxury clients, servicing luxury clients as well as raising your prices when you have returning clients. John had a lot of wisdom to pass on to us and it is no wonder, so tune in for a jam-packed episode!   More About John Robert Wilgen: The integration of art, architecture and design is fundamental at John Robert Wiltgen Design, Inc. This inclusive approach applies to a residence being designed from the ground up, the ingenious restyling and updating of an existing home and the selecti