NBDA: Bicycle Retail Radio

Send us a textAn industry veteran and visionary in leading real-time service contracts and insurance consulting. Meet Frank McMillian.Founder of Ensure Protect, developer of R.I.D.E.S, (Ride it Daily Extended Service), Frank brings years of experience to the mic.  Co-founding the first online real-time service contract solution. Later adopted by Dell and Amazon, Frank brings to the conversation an in-depth look at his platform R.I.D.E.S, he shares the vision of the program, the profitability aspect, and the tools for retailers to implement now. More than service contract conversation, we talk about customer service, customer retention, racing sea otter, and all the personal bits that lend themselves to success. Support the show