A Well-designed Business® | Interior Design | Designers | Business |interior Design Success

Today With Kelly O’Neil: Welcome to a Well-Designed Business. I have heard from so many of you interested in design-build—and most importantly, how to start building those relationships that bring you into the industry and position you as a go-to trusted designer.  My guest today, Kelly O’Neil, has a lot of insight to share on that topic. She has cultivated strong relationships with builders, found ways to prove her value, and used processes not just in her design, but even in the way she networks and builds relationships. Today, she’s here to share how she did it and what she learned along the way. LuAnn Nigara and Kelly O’Neil's Ah-Ha Moments “You have to handle both sides, the client and the builder, and keep both sides happy. But sometimes their lack of communication with each other puts you in the middle. So you find a way to smooth everybody out and make everybody happy.” -Kelly “I love that you know that it's the value of always keeping the pipeline going. You can't just rely on what happened last week