Gut + Science - Real Talk With Ceos On Culture, Data, And Decision-making

Dr. Maureen Fagan is the Chief Nursing Executive at University of Miami Health System in Miami, FL. She is passionate about leading resilience and helping people recharge.  In this episode, Maureen recounts her leadership journey this year on the frontlines of healthcare and shares best practices to help employees find their “reserves”.  Truth You Can Act On    1. Listen to Hear and Empathize    Supporting Quotes Maureen Fagan: “You see an executive that's on the floor in what we would call the trenches. That's our slang for being on the unit and seeing the patients and meeting the patients and hearing their stories, and I can see that when I do that nursing leadership in the end, the nurses on the frontline that are their staff step back and listen to me. They listened to me talking to the patient. And when I'm talking with the patient, I'm cognizant of the fact that I'm modeling the behavior, that I would like them to have the comportment of what I would like them to be providing.” Maureen Fagan: “You're st