Accountingweb

No Accounting for Taste ep97: Putting the shutters down on new clients

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Sinopsis

On the podcast this week we’re discussing the latest Making Tax Digital news, a big fine for KPMG, an embarrassing IR35 error for government departments and later in the show we explore growth - more specifically, why it’s OK now and again to close the door on accepting new clients. Beth Jackson, the co-founder of 2 Sisters Accounting and 2020 Accounting Excellence finalist, joins the AccountingWEB editorial team this week to discuss her decision to pull the shutters down on new clients.  Jackson paused the firm’s growth plans while her business partner took a couple months off on maternity leave. She realised that the only way the firm could continue to deliver a good level of service to its existing clients was to stop bringing on new ones.  Jackson is not alone in taking this measure; accountancy firms across the UK have grappled with the growth paradox since the lockdown restrictions kicked in and small businesses turned to accountants en masse for extra support. But firms have quickly realised that an