Africa Business Radio

Malawi's telecoms regulator has fined the local business of India's Bharti Airtel over $2.5m for failing to give customers airtime they were owed as part of a loyalty scheme.The Competition and Fair Trade Commission launched an investigation after receiving complaints from customers.It found that Airtel Malawi had stopped automatically crediting customers' accounts with monthly bonuses - a move which enabled it to make a financial gain of about $2.5m.Airtel Malawi managing director Charles Kamoto denied the charges levelled.