University Of Iowa College Of Public Health

How we talk to older adults matters more than we think. In this episode of Plugged into Public Health, host Lauren Lavin talks with Dr. Claire Shaw, assistant professor at the University of Iowa College of Nursing, about her research on dementia care and the communication patterns that shape it. Dr. Shaw explains what elderspeak is, why it often appears in caregiving settings, and how even well-meaning speech can unintentionally trigger stress, confusion, or care refusal in people living with dementia. Drawing from her work in nursing homes and hospitals, Dr. Shaw breaks down how communication can influence patient behavior, why certain caregiving habits persist, and how small changes in tone, wording, and approach can lead to better outcomes. She also shares practical tools for both healthcare professionals and families who want to communicate more respectfully and effectively with loved ones experiencing cognitive decline. This conversation offers a thoughtful look at the intersection of language, dignity