Spa Marketing Made Easy Podcast

SMME #466 From Solo Esthetician to Spa CEO: How to Build a Team That Runs Without You

Informações:

Sinopsis

Can you really step out of the treatment room, go back to school, AND keep your spa thriving? In this inspiring episode, Daniela sits down with Susan, a spa owner who did exactly that. After 13 years in esthetics and 7 years building her own practice, Susan shares her journey from solo esthetician in a 250 square foot suite to leading a multi-provider spa while pursuing her nursing degree. You'll hear the real story of navigating her first hire before maternity leave, learning from team turnover, building systems that actually work, and making the strategic decision to step back from client care to focus on growth. Whether you're solo and wondering if hiring is right for you, or you're already managing a team and feeling stuck between the treatment room and CEO role, this conversation will give you the roadmap and courage you need. In this episode, we discuss:  How to prepare for your first hire (and what Susan wishes she knew before maternity leave) The systems you actually need in place before bringing