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In this episode of Tales from the Pros, Michael Georgiou and Eric Lawrence sit down with Andrew Cherry, COO of Movement for Life, to explore how innovation actually works inside a legacy healthcare organization.Andrew shares how COVID, clinician burnout, and access challenges forced Movement for Life to rethink traditional physical therapy delivery and why waiting on off-the-shelf solutions was no longer enough. The conversation dives into the cultural, operational, and leadership shifts required to build EverFlex, a custom platform designed to improve patient access, support clinicians, and create measurable business impact.From change management and internal buy-in to AI’s role in reducing decision errors without replacing human care, this episode offers a candid look at what it takes to lead through uncertainty and why patient experience, not revenue alone, became the guiding metric.Whether you’re a healthcare leader, operator, or founder navigating innovation in a regulated or legacy industry, this episod