Twelve Minute Talks

Nobody remembers another email, but they remember thank-you cards.In this episode, we sit down with Ryan Hartman, co-founder of Thanks.io, to talk about something surprisingly powerful in today’s digital world: thank-you cards.We explore why personal, thoughtful follow-up still matters in sales and business, how automation can be used without losing authenticity, and why small gestures often create the biggest impact — especially in relationship-driven industries like sales, insurance, and service businesses.This conversation is about blending technology and human connection, standing out in a crowded market, and building long-term relationships instead of chasing quick wins.If you’re looking for smarter ways to follow up, improve client experience, and stay memorable without adding more work to your plate, this episode is for you.If you’re in sales, marketing, or a service-based business and want to improve retention, referrals, and client experience, this conversation is worth your time.