Spapreneur Podcast

On Today's Episode: Ramona and Lynn talk about customer service today! Lynn has a brand new customer service crush with her Frontier Rep. It doesn't matter if you a huge spa or single person, customer service matters - a lot! You as the business owner have to set the tone for customer service for your day spa. We talk about several stories and tips to help you set the tone for customer service. Topics Covered: Local Banks are Awesome What happens when Clients Won't Go To Another Therapist When to Raise Prices You can't be monogamous with your clients Sometimes the best customer service you can provide is to say no Lynn's Customer Service Crush Find those moments where you can go above the expectation Resources Mentioned: LeadPages Podcast Websites Amber Dugger Customer is Never Right Belle Ame! (Life's a Beach, seriously y'all!) Frontier - ask for Jason Martin  Spapreneur Coaching