Bright Diamonds
John Wharton - developing a community anticoagulant service
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:33:27
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Sinopsis
John Wharton, formerly a district nursing co-ordinator at NHS Warrington, describes how he redesigned the local anticoagulant service by bringing it into the community. The key features described are: Stakeholder engagement and management A patient focused redesign A description of the strengths of nursing, using key skills including understanding the patient journey, negotiation, empathy, relationship building and gaining trust