Pink Elephant - The It And Itil Service Management Experts
PR21 - Culture and ITSM Transformation Projects
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:28:00
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Sinopsis
Practitioner Radio Episode 21 - Join Chris and Troy as they discuss the difference between behaviour and cultural change and why understanding your cultural environment is a critical success factor for your ITSM project.
