Pink Elephant - The It And Itil Service Management Experts
PR15 - Business Relationship Management
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:28:38
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Sinopsis
Practitioner Radio Episode 15 - Join Chris and Troy as they look at the evolution of the BRM role through the various versions of ITIL to its current placement as the customer engagement front door for Service Strategy and Portfolio Management.
