Pink Elephant - The It And Itil Service Management Experts
The Role of the Service Desk in the 21st Century, Part 4 of 7
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:09:22
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Sinopsis
So who’s responsible for control issues? Who’s responsible for compliance issues? And who’s responsible for governance issues? Is it the Service Desk? Rich Petti continues with a discussion on the need for a control-type process and how the Service Desk of tomorrow handles all the related issues.
