Pink Elephant - The It And Itil Service Management Experts
The Role of the Service Desk in the 21st Century, Part 1 of 7
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:09:00
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Sinopsis
What will the Service Desk of tomorrow be like? Rich Petti looks at how the role of the Service Desk plays amongst all the processes to answer three questions: Who will track and monitor internal adherence? Where will the required documentation reside? Who will manage access?
