Pink Elephant - The It And Itil Service Management Experts
ITIL in a Heartbeat: An Introduction to ITIL Part 1 of 4
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:09:41
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Sinopsis
Take a quick trip into the world of ITIL® for a high level overview of what an IT organization implementing best practices should be doing. Part 1 takes a look at what ITIL is and introduces the Service Support processes.
