Pink Elephant - The It And Itil Service Management Experts

Employee Compliance is the degree to which employees adhere to the organization's defined policies, processes, and procedures. You have spent the last six months developing your policies, processes and procedures with as much stakeholder involvement as feasible. You purchased a state of the art Service Management tool. You have defined roles and responsibilities and made sure your communication plan has made everyone aware of what is coming. Why do you think anyone will change what they are doing today and follow these new methods? If there is one constant in the universe, it is that people don't like to change unless they feel personally accountable or are changing to what is perceived as somehow better than what they were doing before. Employee Compliance refers to developing a proactive management strategy around ensuring that the processes, policies and procedures are actually being followed after they are deployed. Without a planned approach to employee compliance, the deployment and ongoing adherence to