Dear Art Producer

[:31] Heather and Tracy share touching stories of how their relationship has impacted each other's lives through the years before diving into how Tracy found her way into art production. [6:58] Tracy talks about expecting changes in this industry and the importance of never becoming complacent. She also touches on the new realities brought about by technologies. [9:46] Because of its speed, Heather finds that email often lacks quality of information.   Tracy shares the core aspects of proper communication that she teaches all of her teams. Tone! Make certain your tone gets across. Details, details, details: Get in the habit of writing more than you would on a Post-it. Re-read yourself a few times, and anticipate what questions may come back your way. It all comes down to being considerate of the other person’s time, to which Heather reminds everyone to read those emails properly!   Pro tip: if you don’t have the time right now, send a quick message to let the person know you’ve received their email and will