Filene Research Institute

For this first episode in 2020 of our podcast, I asked Filene’s entire research team to reflect back and pick what they saw as the most essential research insight from our 2019 library. Then I asked each to give a preview of one report they are excited about sharing with you all in the year ahead. The team shared insights about the importance of your employee’s financial well-being; smart strategies for serving independent workers with the specific financial products they need; how to provide affordable and responsible funding, services, and support to small businesses and entrepreneurs; design principles that result in user friendly fintech apps and happier, financially fitter members; primary research findings from our member experience report series and the unexpected value proposition of employee turnover. Links below. Throughout 2020, look out for more research and innovation opportunities for your organization to better understand and serve the financial needs of underserved and vulnerable household