Let's Fix Things

Guus and Joe continue their deep dive into service providers and the Smart Home by looking at the current problems with mass adoption. These center around 3 distinct areas. High price - With connectivity parts included, the price of connected hardware is understandably increased from the non-connected counterpart. In addition, the hardware is priced higher to assist in offsetting the price of the companion software, which often generates no, or minimal, revenue. Technology incompatibility - Multiple protocols and systems means interoperability issues that are difficult or impossible to solve. Lack of a service model - Most current Smart Home products lack a compelling service model that continually generates revenue over time. All of these issues, it is argued, can be solved with service provider intervention. Guus brings up a critical issue that while other services such as internet, cell service, or water are commodities that are indistinguishable, the Smart Home can be a unique service per provider t