Filene Research Institute

Last fall, Filene launched a new research center to focus on the power of credit unions’ social and community impact — not only to explore the way that this type of work being done by credit unions, if strategically maximized, partnered and amplified, has potential to significantly and positively transform entire communities, but also to explore the way that, through putting a focus on making transformative change for those they serve, credit unions can rightfully claim a key differentiation point in a crowded financial services space. To move this focus into action, we needed to find exactly the right person to lead the work. This is where Dr. Mai Nguyen comes into the Filene picture. Officially, through her role as fellow for the Center for Community Social Impact, Dr. Nguyen seeks to measure and expand credit unions' social impact and help credit unions develop strategic advantages in their communities as they affect long-term positive community transformation. Dr. Nguyen, however, is known to be refres