Twitter Smarter Podcast With Madalyn Sklar - The Best Twitter Tips From The Pros

Katerina Petropoulou at Twitter Counter is the community outreach and customer support manager. She has the unique role of seeing the product from users’ perspectives while also working on behalf of the brand to design interactions and features that continue to engage and delight its more than 2 million users. Helping to guide the ship as the first provider of Twitter user statistics and a leading service for Twitter analytics has helped Katerina amass an extensive collection of “lessons learned.” I’m so pleased that she’s agreed to share a few of them with us during today’s #TwitterSmarter podcast episode. Episode Highlights: Katerina begins the episode by sharing top benefits of community building and customer care on Twitter. Twitter’s openness and breadth of interesting users can make it a bit overwhelming at times. Katerina has found that Twitter lists help quiet the noise, and shares the ones she considers critical to have. There are three specific reasons that Twitter chats are marketing gold. Katerin