Driving Results Through Culture

Today’s video features Good Comes First book co-authors Mark Babbitt and Chris Edmonds (yours truly) discussing what it takes to build and sustain an uncompromising work culture. Here’s an excerpt. Mark: “Let’s talk about this ‘old normal, new normal.’ What we’re doing with Good Comes First is creating a new normal or creating a means by which to generate a new normal. We don’t have to go back to a toxic work culture. One of the things we’re seeing in the news as we talk today is this concept of a labor shortage. There is no labor shortage. There’s a respect shortage, and people don’t need to go back to work. Why go back to work if all you’re going to get is disrespect? If you’re going to have to work with a toxic colleague or worse, a toxic boss – the government has set it up now and eventually those benefits will run out. Why go back to work if you’re less happy than you are sitting at home watching Netflix?” Chris: “I think people can afford to be choosy. Some are in a different position with that, Some ha