Driving Results Through Culture

The pandemic has caused immeasurable harm to the economy. Some businesses are operating at 50% capacity while others are closing – or are on the verge. Some employees are able to work from home while many have been laid off. And social injustice and racial inequity are at the forefront. These issues can no longer be ignored – in our society, in our workplaces . . . anywhere. Moving forward, employees expect companies to make morally just decisions. They expect respect. They expect to have a voice. They expect companies and their leaders to be a force for good in the world. That’s a high standard. It requires leaders to shift their organization to being a great place to work – by ensuring that Good Comes First: good people doing good work in a good organization. Creating a Good Comes First work culture requires leaders to evolve beyond an exclusive focus on results. It requires new beliefs, new behaviors, and new degrees of engagement from leaders. It requires new skills, including listening, validating, mento