Driving Results Through Culture

How often do you receive praise or recognition at work? We’ve had bosses that expressed gratitude well and bosses that never did it. To understand the impact of expressed gratitude, let’s look at three common types: praise, recognition, and validation. By praise, I mean the communication of appreciation for a person’s ideas, efforts, or contributions. Expressing praise can be as simple as writing or emailing a thank you note or calling a person up to thank them verbally. Praise has the least beneficial, sustained impact of the three types. It is typically one-way communication - from you to the receiver. It is often a simple expression of thanks without delving into the actions you are praising or the benefits of their actions. Praise is better than no communication of gratitude, but there are better ways to inspire. In today's 4-minute culture leadership charge episode, Chris shares the benefits of recognition and validation, and directs leaders to leverage the positive impact of only one of these