Driving Results Through Culture

To what degree does your organization demonstrate service to others? As part of my consulting work with senior leadership teams, I help them define their company’s servant purpose - a concise statement of what their company does, for whom, and “to what end.” The “to what end” piece is critical because it describes how what their company does improves customers’ quality of life. It formalizes the company’s desire to serve others. Demonstrating service to others definitely brings benefits. In her excellent 2018 article, “Why Being of Service Improves Happiness,” Dr. Barbara Edwards describes how serving others boosts human satisfaction. The same benefits she describes for individuals occur when organizations make service to others a foundation of their work cultures.   In this three-minute episode of my Culture Leadership Charge video series, I share three tangible benefits that employees enjoy when your company engages in proactive, face-to-face community service. This is episode seventy-nine of my Culture Lea