Driving Results Through Culture

How healthy is your work culture? The reality is that senior leaders can’t improve their work culture unless they understand the real condition of their current work culture. Here are three ways to solve that problem. First, ask. This is an informal way of gathering information about cultural health. One of my clients spends three hours a week to “stay connected” to team members and team leaders across the organization. Second, measure. This is a more formal way of gathering information about cultural health. I recommend Human Synergistics’ Organizational Culture Inventory (OCI) to my clients. It provides a valid assessment of the health of one’s work culture across the organization and within sub-units. Third, refine. After listening and learning in the first two steps, begin making small changes to improve respect, relationships, and cooperation. In today's three minute episode of my Culture Leadership Charge video series, I share details about these three ways for senior leaders to learn the condition of t