Driving Results Through Culture

Years ago, a friend received some brilliant leadership advice from a mentor. The mentor said, “How you treat people today becomes conversation around their dinner table tonight.” Today, it’s not just dinner table conversations that leaders need to be aware of. It’s Glassdoor.com and social media platforms where examples of great or lousy leadership efforts go viral with just a click! As a culture geek, I’m constantly asking people what their company’s work culture is like. People are surprised that I’m interested – and they tell me their perceptions. Last week I asked a member of a health and wellness company what their work culture is like. She responded immediately. She said: “Our company rocks! I have worked here since the fall of 2019. We are an awesome team of friends. Everyone truly cares about everyone else. We all put our heart and soul into our work each day. We do what it takes each day because we believe in the products, our customers’ experiences all matter, and we enjoy helping others help themse