Ccw Digital: A Customer Service Online Platform
Ep. 105: Robert Gofourth, Making Human Connections
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:18:56
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Sinopsis
In this exclusive interview, Robert Gofourth of Blue Cross Blue Shield NC does not simply advocate for a switch to a competency-based quality model. He dives deep into the competencies necessary to connect with customer's in today's market.
