Ccw Digital: A Customer Service Online Platform

Beju Shah joins us and shares how data can communicate from the organization to the customer: "If you're looking at supervisors who are looking at capital ratios versus people in charge of resolution and they're not talking to each other, but they're sharing the same information, it'd be really good if they could just flip between the two and go, “Actually, what's going on there?” It gives them other insights."