Data Gurus

Welcome to another informative episode of Data Gurus! Sima is excited to have Jason Telner join her on the show today! Jason is a Senior User Researcher within the CIO organization at IBM. His primary purpose is to use various methods to improve the employees’ experience with the apps and tools they use and improve their overall workflow and work experiences. Improving the lives of employees Jason’s role at IBM focuses on improving the employees' lives in terms of their day-to-day productivity, how they relate to the company and the tools they provide. He does that using surveys, user interviews, and collecting data to see how that can improve the design of their entire experience. A unified experience At IBM, they feel that having a unified experience benefits the employees, and the company's response to things in the environment, like Covid or global crises. They have a website for employees to find information, figure things out around their careers, and have a more unified experience. Jason’s journe