Dental A Team W/ Kiera Dent And Dr Mark Costes

Kiera responds to a listener request about inspiring team members to level up in their role. She lays out how to go about it in four steps: Ask yourself if your culture is one that expects team members to level up Establish continual meetings and check-ins to encourage growth Have direct conversations with the coworker(s) Make sure leveling up is the way they want to go (not just you) When a team is leveled up, everyone is happier, including the patients.  Episode resources: Reach out to Kiera  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Tiff and Dana are back for another consultant takeover. In this episode, they talk about having hard conversations — the right way. They review step-by-step tips of how to prepare and how to navigate in the moment. Episode resources: Reach out to Tiff and Dana  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Even if you’re savvy with billing, listen to this episode. Josh Smith of Dental Claim Support is back to talk all about the main billing stumbling blocks his company is seeing with dental practices. If you adopt the tips he mentions in this episode, your practice will increase income in an organized manner. With Kiera, Josh talks about:  The number one mistake offices are making with billing What a healthy cadence for AR looks like How setting a schedule will change the game And more Josh also provides a look into his book, Hanging a Shingle: Complete Guide to Starting a Dental Practice. Episode resources: Learn more about Dental ClaimSupport Read Josh’s book, Hanging a Shingle: Complete Guide to Starting a Dental Practice Get in touch with Josh directly: josh@dentalclaimsupport.com Listen to episode 460, Your Billing Playbook Reach out to Kiera Subscribe to the Dental A-Team podcast  Become Dental A-Team Platinum! Review the podcast on iTunes

Spiffy Tiffy is giving advice gathered and perfected from hundreds of dental offices on how to track and control your budget and supply flow. The tips she shares in this episode will help your office implement a tracking system that is key to making supply acquisition more efficient and ultimately cheaper. Episode resources: Reach out to The Dental A Team Subscribe to The Dental A Team podcast Become Dental A Team Platinum! Review the podcast

This episode is all about artificial intelligence in the world of dentistry. Kiera is joined by Mike Buckner to talk about Pearl, a company utilizing AI to perfect dental diagnoses. They walk through how to use the system (follow DAT on Instagram to watch Reels!), how the software works, and how many, many doctors have provided their expertise to make Pearl so great. With Pearl’s AI, practices can … Diagnose with more confidence Receive better case acceptance Experience less exam fatigue And more Episode resources: Meet Mike Buckner Learn more about Pearl (and mention the Dental A-Team for a price discount) Watch DAT Reels of Pearl walk-throughs on Instagram Reach out to Kiera Subscribe to the Dental A Team podcast  Become Dental A Team Platinum! Review the podcast on iTunes

Dana and Tiff provide tips and tricks for what to do when time moves slowly and there’s not a lot going on in your practice. In this episode, they talk about why it’s important to have a downtime list of tasks that’ll help move the business forward and approaches each department can take when there doesn’t seem to be anything obvious to do. Episode resources: Reach out to Dental A Team Subscribe to The Dental A Team podcast Become Dental A Team Platinum! Review the podcast

DAT consultants Tiff and Tina touch on the importance of OSHA standards and HIPAA compliance in your office, including the following: Understanding the difference Resources and training tips Selecting a compliance officer Episode resources: Reach out to Tiff and Tina  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Tiff takes the mic solo in this episode to talk about why online paperwork is a must-do for your practice. She reviews the benefits of automation, an option for outsourcing, what questions to ask yourself to begin the transition, and more. Episode resources: Reach out to Tiff  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

It’s time for another book club episode! These books are meant to inspire your professional and personal self, from team members to business owners and every role in between. Effortless by Greg McKeown Who Not How by Dan Sullivan and Dr. Benjamin Hardy Any of Patrick Lencioni’s books Ninja Selling by Larry Kendall The Toyota Way to Lean Leadership by Gary Convis and Jeffrey Liker The Automatic Customer, John Warrillow The Energy Bus by Jon Gordon Retire Young, Retire Rich by Robert Kiyosaki Personality Isn’t Permanent by Benjamin Hardy The Subtle Art of Not Giving a F*ck by Mark Manson Letting Go by David R. Hawkins Episode resources: Listen to previous book club episodes: Episode 432 Episode 317 Episode 194 Reach out to Kiera  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera is joined by Ronny Leber, a TV and event host and keynote speaker, to talk about finding passion and creating magic moments in your career. Together, they touch on the following: Building a unique brand Knowing your target audience Crafting meaningful interactions with patients Episode resources: Meet Ronny Leber Connect with him on LinkedIn, Facebook, and Instagram Reach out to Kiera Subscribe to the Dental A-Team podcast  Become Dental A-Team Platinum! Review the podcast on iTunes

It’s a consultant takeover! Tiff and Tina put their heads together to share what they’re hearing and implementing in dental practices all across the nation when it comes to key performance indicators (KPIs). As part of a business, you want to make solid decisions to improve your practice based on black and white numbers, which are what KPIs help fuel. Tiff and Tina give three takeaways on the topic: Figure out metrics to track (examples include production, collections, and new patients) Go deeper, find department or individual KPIs Talk with your team about tracking KPIs Episode resources: Reach out to Tiff and Tina  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Happy New Year, Dental A-Team! This year is your year. Kiera encourages listeners to commit to a beautiful year, to create a word for 2023 (and shares her own), and come up with SMART goals for your practice and personal life that will help you keep your word in mind. Share your word and goals with us! Email hello@thedentalateam.com.  Episode resources: Reach out to Kiera  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

If you’ve tuned in loyally over the past few months, you know that Kiera and Tiff have walked through 12 different systems your practice should have in place to be successful. This episode is the fluffy red bow on top of those systems. Kiera and Tiff review how the Dental A-Team stacks up and break down how your practice can get started in approaching these systems for success. Episode resources: Reach out to Kiera and Tiff Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

The final system of 2023 is being previewed in this episode: hiring and onboarding! Join Kiera and Tiff to discover how the Dental A-Team will help improve your hiring/onboarding system in 2023. This is an easy zone to improve, especially with DAT by your side. Tune in to understand how operations manuals and advertisements and other tactics complement bringing on your new team members the best. Want a discount for Viva HR, a great hiring resource? Reach out to us at hello@thedentalateam.com!  Episode resources: Reach out to Kiera and Tiff Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Kiera’s giving three steps to make 2023 a year your entire practice can crush. It’s as easy as one-two-three: Expect to crush it Map out your goals and be disciplined Stick to it Kiera also shares insight on the stumbling blocks most practices face, and how to navigated them and come out on top. Episode resources: Reach out to Kiera  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

A reflection on the holidays — the comfort, hibernation, and space that comes with them. Merry Christmas to the Dental A-Team family! Episode resources: Reach out to Kiera  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

As a business owner, do you want freedom, autonomy, growth opportunity, and less stress? Kiera and Spiffy Tiffy preview the eleventh system the Dental A-Team will dive deep into next year: practice profitability. To make your practice operate at a high level, you need to put in the work and pull the right levers.  Episode resources: Reach out to Kiera and Tiff Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

It’s Kiera’s favorite topic: speaking with integrity — to yourself and to other people. When it comes to keeping promises, set the standard with yourself. Boost your confidence today by being honest with yourself about your expectations and owning your words. Episode resources: Reach out to Kiera  Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast

Dr. Maggie Augustyn is on the podcast to talk about burnout in the dentistry field. Dr. Augustyn gets personal about her experience with burnout and how she got to the other side of it, both personally and professionally. The biggest steps to get there was establishing a better management of workflow at home and being present at work. This episode will inspire listeners to take the right steps to making work a lighter and more genuine load in their lives. Episode resources: Meet Dr. Augustyn Email her: drmaggie@myhappytooth.com Reach out to Kiera Subscribe to the Dental A-Team podcast  Become Dental A-Team Platinum! Review the podcast on iTunes

It’s a necessary evil, building an operations manual and keeping it up-to-date. Kiera and Tiff quickly run through why it’s so important to have your ops manual current and relevant, and how the Dental A-Team can help you get there. Episode resources: Reach out to Kiera and Tiff Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast