NBDA: Bicycle Retail Radio

Send us a textIn this episode, NBDA President Heather Mason sits down with Chase Wagstaff, founder of SNO-GO, to dive into the story behind the innovative snow bike company.They discuss the origins of SNO-GO, its growth in the U.S. market, and the unique ways the company collaborates with bicycle retailers. Chase explains how partnering with SNO-GO can help retailers diversify their product offerings during the off-season and increase rental revenue.Whether you’re looking for new sales opportunities or simply curious about the snow bike industry, this episode offers valuable insights for retailers eager to grow year-round.Support the show

Send us a textDid you miss the most recent Bicycle Industry Retailer & Supplier Best Practices Panel? This episode is the full panel audio. The NBDA holds quarterly forum style meetings on Retailer & Supplier Best Practices. The NBDA wishes to unite industry experts in a panel discussion to circulate best practices to align the industry. During the meeting, the NBDA organized panel talks through an agenda on various topics.All Forums are recorded and posted on the NBDA YouTube Channel.Topics addressed:Supplier Health - inventory, dealer programs, sales channels, advertising, retailer relationsRetailer Health- cash flow, operational expense, cost of doing business, vendor relations, sales training D2C & E Commerce Human ResourcesRidership NumbersMarketing Cycling in General Change in Consumer Spending HabitsSupport the show

Send us a textThis episode’s guest is Bill Schouman, VP of Sales at Quality Bicycle Products. As the largest distributor of bicycle products in North America, Quality Bicycle Products (QBP) navigated the pandemic whiplash by staying true to its core values: Be a True Partner, Create Something Special, Deliver Greatness, Keep the Customer First and Act with Integrity.Learn actionable insights through engaging discussion with an industry leader who vitally connects more than 5,500 independent bicycle retailers with the largest assortment of leading supplier brands.Support the show

Send us a textOur Retail Design Flex is a special content feature we do with our friends at Fixture Lab. Listen in as Brian and Heather discuss how to make the most of a small shop.Be sure to catch this episode on our YouTube channel for full Halloween effect!Support the show

Send us a textOur guest today is Stephen “Phunky” Proffitt, eBike Technical Service Specialist.Bosch eBike Systems is known for top-of-the-line safety and performance. Motors, displays, batteries, digital services: their eBike systems are fully networked and can be found in over 100 eBike brands. This conversation is all about safety when it comes to the eBike space and what sets Bosch eBike Systems apart.Reference Links:https://www.bosch-ebike.com/us/service/battery-safety#c434277https://www.bosch-ebike.com/us/news/12-questions-about-the-ebike-batterySupport the show

Send us a textThis episode is made possible by NBDA member Zidy. Learn more about how Zidy can change your business at Zidy.com.Heather reviews tips on managing inventory and staffing during peak holiday timesSupport the show

Send us a textThis episode’s guest is Jim Mincher, Founder and Owner of Two Wheeler Dealer in Wilmington NC.Celebrating over 50 years in the business, at least 80% of Jim's time is spent on the sales floor, so that he can promote his philosophy that bikes are fun and that the buyer needs to be happy.We talk about business success and longevity, customer service, family business and the exit plan. ...lots of great nuggets for other retailers. Let's get started!Support the show

Send us a textThis episode is made possible by NBDA member Zidy. Learn more about how Zidy can change your business at Zidy.com.We're on today to discuss holiday retail trends and tips! Is your shop ready for the holiday season?Support the show

Send us a textThe NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.Support the show

Send us a textMaking the most of Halloween! Some quick tips for bicycle retailers.Support the show

Send us a textOur guests today are Derek Paulson, director of finance and supply planning and George Lee, head of sales at Rad Power Bikes. Rad has a rich history in the e-bike space. 16 plus years of innovation sets the brand apart. It's why they are an undisputed industry leader.In this conversation today, we chat about the company's history, current sales channels focus, current e-bike landscape, trends, and tips. Lots here, including why you as a retailer should consider becoming a rad power bikes dealer.I hope you enjoy it. Such a great time to have George back on the podcast and get to know Derek as well. Enjoy.Support the show

Send us a textIf you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.comOur newest edition to Bicycle Retail Radio, the Technician Flex is a recurring podcast feature focused specifically on service center and mechanics produced in partnership with NBDA educational partner Northwest Arkansas Community College's Bicycle Assembly & Repair Technician Program director Benjamin Glenn. https://www.nwacc.edu/academicdivisions/trailstrades/bicycletechnician/Support the show

Send us a textOur guests today areDarren Campbell: Bicycle Group PresidentTodd Schmidt: Director of SalesJohn Thomas: Engineering Managerand Joshua Riddle: Marketing Manager at Hayes Bicycle GroupHayes has a storied history in the brake space, we chat about the company's origins, technology, current landscape and what customer data and trends can show us.Support the show

Send us a text5 tips to turn your website into a sales machine!Support the show

Send us a textThe NBDA provides a quarterly platform for industry experts to meet, discuss and address retailer risks, concerns, and best practices regarding lithium-ion batteries and e-mobility devices safety, standards, and compliance.Listen in to September's panel.Support the show

Send us a textOur Flex episode this week covers the role of technology in enhancing the retail experience.Support the show

Send us a textThe NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.Support the show

Send us a textIt's signage day on our Friday Flex. Listen in as Ryan and Heather tackle tips and problems for our retailers.Support the show

Send us a textThis episode’s guests are Danielle Walter Nolan and Kate Nolan, the owners of Brown County Bikes. The conversation explores the personal and professional journey of Danielle and Kate, their unique contributions to the biking community, and their vision for the future of Brown County Bikes...lots of great nuggets for other retailers. Support the show

Send us a textHoliday season will approach fast! Listen in for some tips on seasonal marketing.Support the show