NBDA: Bicycle Retail Radio

Send us a textThis episode’s guest is Alex Andrews, of Marsh & McLennan Agency-Specializing in bicycle industry insurance programs. Bike Shops, Product Liability for manufacturers/suppliers, professional trail building contractors, advocacy groups, and everything in between.In today's episode we chat about state of the insurance industry, best tips and practices, we cover post pandemic needs, e bikes and trends.Support the show

Send us a textThis week on the Flex we're reviewing back-to-school: tips for bicycle retailers.Support the show

Send us a textOur guest today is Checo Diaz, CEO and Founder of Gear Hugger. Founded in 2020, Gear Hugger is a Multipurpose Lubricant, a plant-powered petroleum-, fossil fuel-, and PTFE-free multipurpose lubricant. Did you know that 40% of the chemicals that you put on your bike end up in the ground?Gear Hugger cleans, lubricates and protects without harming the planet. In today's episode we chat about State of the lubrication industry, Sustainability, and why offering riders choices that protect the planet-showcase your commitment to positive impact.Instagram: https://www.instagram.com/gearhuggerLinkedIn: https://www.linkedin.com/company/gear-hugger/Facebook: https://www.facebook.com/Gearhugger Support the show

Send us a textOur Friday Flex episode this week focuses on back to school and seasonal marketing.Support the show

Send us a textThe NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.Support the show

Send us a textToday's Friday Flex focuses on greeting customers. How do you welcome people in your store?Support the show

Send us a textThis episode sponsored by Bike Rent Manager. The NBDA is holding quarterly forum style meetings on Retailer & Supplier Best Practices. The NBDA wishes to unite industry experts in a panel discussion to circulate best practices to align the industry. During the meeting, the NBDA organized panel talks through an agenda on various topics. Topics addressed:Supplier Health - inventory, dealer programs, sales channels, advertising, retailer relationsRetailer Health- cash flow, operational expense, cost of doing business, vendor relations, sales training D2C & E Commerce Human ResourcesRidership NumbersMarketing Cycling in General Change in Consumer Spending HabitsSupport the show

Send us a textOur Friday Flex this week covers how bicycle retailers can leverage data to make informed business decisions.Support the show

Send us a textThis episode’s guest is Matthew Smith, 27 year industry veteran, past retailer, and brand leader.Today we are talking about ways for retailers to maximize current opportunities. Included in the conversation is the importance of the retailer, the concept of the retailer as the brand, current inventory, connecting with community....that's just the tip, lots more too... let’s get started!This episode sponsored by Bike.Rent Manager.Support the show

Send us a textToday's episode features 4 questions people are afraid to ask their bike mechanic or bike technician, including 'How can I tell when my suspension needs servicing?.'If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.comOur newest edition to Bicycle Retail Radio, the Technician Flex is a recurring podcast feature focused specifically on service center and mechanics produced in partnership with NBDA educational partner Northwest Arkansas Community College's Bicycle Assembly & Repair Technician Program director Benjamin Glenn. https://www.nwacc.edu/academicdivisions/trailstrades/bicycletechnician/Support the show

Send us a textThis episode’s guest is Yan Lee, Affiliate Manager, with Zidy. Zidy provides a better way to manage customer leads, analyze feedback and drive business progress.Listen and learn about the customer journey, how you can use AI, SMS messaging + Payment platforms for your business. Support the show

Send us a textOur Friday Flex feature this week focuses on how to encourage bicycles as transportation.Support the show

Send us a textThis episode’s guest is Ryan Atkinson of Workstand, a platform that helps bike shops manage their online presence and e-commerce strategies. We cover a wide range of topics to gather deep insights into e-commerce strategies and online marketplaces, and even dive into the future of E-commerce. You will love this one.Support the show

Send us a textOur Friday Flex this week is on tire and tube recycling.Support the show

Send us a textThis episode is supported by bike.rent ManagerThe NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.Support the show

Send us a textThis week's Friday Retailer Flex we're covering the implementation of metal recycling in bicycle retail.Support the show

Send us a textThis episode presented by bike.rent Manager.This episode’s guest is Emily de Jong, a woman in the cycling industry, connected to us through her relationship with Johnny Velo Bikes.Listen in and learn more about being a woman in the biking industry, an inside viewpoint of the female bike mechanic, and tips for bicycle retailers to attract more female employees and customers.Support the show

Send us a textOur Retail Design Flex special feature is about evaluating new retail space plans.Show notes today include Floor Plan Paper Dolls.Support the show

Send us a textThis episode presented by bike.rent Manager.This episode’s special feature NBDA President Heather Mason joins Pedego Retailers in their Monthly Lunch and Learn event, focused on enhancing the specialty Retailer. Interviewing Heather is Emma Martin LaPlant, Senior Director | Retail Operations Support & Training Pedego. The conversation covers history of the NBDA, state of the industry and best position forward for e bike retailers.Support the show

Send us a textThis week's Friday Flex covers the importance of sustainable business practices in bicycle retail.Support the show