NBDA: Bicycle Retail Radio

Send us a textThis episode's guests are Ben Dai and Christi Scruggs of Xnito. Xnito is a helmet brand founded specifically to breach the gap between bicycle and motorcycle helmets to best serve e-bike riders. We talk product specifics, how they support retailers, testing standards, and what's next.Support the show

Send us a textOur Flex this week how to help keep riders inspired to take their bike every day.Support the show

Send us a textThis episode presented by bike.rent Manager.The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.Support the show

Send us a textToday, thanks to Hubtiger, we are going to look at tips that will revolutionize business operations, streamline workflows, balance technician workflows, and improve customer experiences.Support the show

Send us a text This episode’s guest is Lauren Webb, Agency Director at Workstand. Listen in and learn pro tips on how you can first make a plan, engage your community, use direct mail and google listings and finally treat your website as a store location. And that’s just the tip, lots more too... Support the show

Send us a textToday's episode begins with a question about servicing wheels. What are the steps needed to execute great service?If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.comOur newest edition to Bicycle Retail Radio, the Technician Flex is a recurring podcast feature focused specifically on service center and mechanics produced in partnership with NBDA educational partner Northwest Arkansas Community College's Bicycle Assembly & Repair Technician Program director Benjamin Glenn. https://www.nwacc.edu/academicdivisions/trailstrades/bicycletechnician/Support the show

Send us a textThis episode’s guests are Stephen “Phunky” Proffitt, eBike Technical Service Specialist at Bosch and Laura Montero, eBike Technical Product Specialist.Listen in and learn more about Bosch e bike systems, training, support, service opportunities, rider safety, secondhand market, leasing opportunities and more!Support the show

Send us a textThis week's Friday Retailer Flex topic is boosting online bicycle sales: strategies for retailersSupport the show

Send us a textEvery month we are joined by the team at Human Powered Solutions to review their Micromobility Reporter feature. This month's news hour focuses on economic news, safer batteries, in addition two bonus articles submitted by the HPS team.Support the show

Send us a textThis week the team has tips for Bicycle Retailers to sell old inventory via their website!Support the show

Send us a textThis episode’s guest is Mickey O'Brien, the entrepreneurial force known as "Laid Back Mickey." He scaled his first bike shop to three locations in three years before founding a #1 cycle shop specializing in premium recumbent trikes.Through strategic marketing and unwavering dedication to customer satisfaction, Mickey drove unprecedented sales and profit growth, establishing himself as a trusted leader in the cycling community. Today we talk about 5 things that grew his business in 2023. Lots of tips in here!Support the show

Send us a textHeather reviews tips for Bicycle Retailers to gain more social media followers.Support the show

Send us a textThis episode’s guest is Alessandro Pregel, sourcing lead, Upway. Upway is building the largest marketplace for reconditioned e-bikes, making electric mobility more affordable and reducing waste-helping retailers move product, with a mission to make 2-wheel electric mobility accessible to everyone.Listen and learn more about Upway, how they are working with retailers and how we can learn from their global data.Support the showSupport the show

Send us a textThis Friday Flex is Tips for Bicycle Retailers to Optimize Their Website!Support the show

Send us a textThis episode’s guest is William Alcorn, President (and Founder) and Sue George, Vice President from Bikeflights. We discuss how trends in our industry affect the Bikeflight's business and how their crew stays nimble to provide great service as a mediary.Support the showSupport the show

Send us a textThis week on our Retail Design Flex we cover fixtures and merchandising.Support the show

Send us a textThis episode’s guest is our friend Steve Morganstern, owner at Bicycle Ranch Tucson. We talk leveraging brand and awards to tell customers the story of “why us,” discuss the changing market and how shops can succeed with the right tools.In addition, we cover unique strengths of their team and one’s other retailers can pick up to have the same 10 years staying power.Support the show

Send us a textThis week's Flex focuses on solving unmet customer needs.Support the show

Send us a textThis episode’s guest is Kenny Belaey. Founder of Bentonville Bike Fest. I was excited to have Kenny on the show again to talk about how the festival has grown, what to expect for 2024,and the years to come.The Bentonville Bike Fest is happening just days after the NBDA Retailer Summit. Giving retailers and suppliers a chance to spend multiple days not only networking but working in partnership. Kenny shares the importance of the two events aligning.Support the show

Send us a textOur Friday Flex this week is about rider experience.Support the show