NBDA: Bicycle Retail Radio

Send us a textJustin Bolinger is no stranger to bike shop life. Ever since his parents opened a shop in the 1980's, his love of cycling has grown. Now, over 30 years later, he shares his years of expertise and passion through his YouTube channel I Know A Guy Bicycles. The Guy's YouTube channel continues to gain traction for his industry commentary, mechanic expertise and bike restoration and rebuilds where he is bringing his audience along the whole way.Enjoy this week's episode highlighting Justin's content-rich journey, hosted by NBDA Board Member Clark Butcher of Victory Bicycle Studio.Support the show

Send us a textThis week's Friday Flex is all about grassroots loyalty programs.Support the show

Send us a textThe NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.We recap this month's resource "E Bike Hate, Legislation, and Liability for Amazon."The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.Support the show

Send us a textToday's episode begins with a question about upselling when customers only come in for a service issue or small repair. "How do you enhance a customer's ride experience?"If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.comOur newest edition to Bicycle Retail Radio, the Technician Flex is a recurring podcast feature focused specifically on service center and mechanics produced in partnership with NBDA educational partner Northwest Arkansas Community College's Bicycle Assembly & Repair Technician Program director Benjamin Glenn. https://www.nwacc.edu/academicdivisions/trailstrades/bicycletechnician/Support the show

Send us a textThis episode’s guests are Alessandro Basso, Chief Executive Officer at StarDue Group. StarDue is the parent company of the brands Basso Bikes and Lee Cougan Mountain Bikes and Craig Steyn, country manager US of Basso Bikes.Alessandro's Father and Uncle founded Basso Bikes in 1977. The conversation covers Alessandro's path from professional mountain bike racer to CEO of one of Italy's last remaining family-owned bike brands, how the brand has now chosen to work with retailers, how retailers can grow road biz and the importance of historical winning brands.Support the show

Send us a textJoin Heather for this week's Friday Flex about SKU Reduction.Support the show

Send us a text This episode’s guest is Brent Emery, co-owner of Emerys - a Wisconsin based bike store that adapts bikes to the needs of every rider. In this conversation we cover unique needs retailers should possess to best work with adaptive bicycles, whether it’s fit, customization, billing and more. Watch this episode on YouTube for the best experience.https://adaptivecycling.org/https://www.rifton.com/https://www.amtrykestore.org/Support the show

Send us a textThis Flex episode covers positioning high-margin inventory to drive additional sales.Support the show

Send us a textThis episode’s guests are Jonathan Youngman, Executive Director for Franklinton Cycle Works, and Erik Anderson, ED at Bikes for All People.In today’s episode they discuss their operations with John Robinson, President of Johnny Velo Bikes and how working together works better to serve their cycling community in Columbus, Ohio.Learn about how bicycle cooperatives have a beneficial impact on providing transportation for the underserved and how traditional bicycle shops can partner with them to create a better cycling infrastructure in your community.Support the show

Send us a textOur short features, the Friday Flex episodes, are quick-hit business tips. This week Heather reviews why it's important to manage inventory, especially beyond 365.Support the show

Send us a textThe NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.We recap this month's resource "Fear Mongering, Journalistic Malpractice, and a Welcoming Smile " in this episode.The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.Support the show

Send us a textOur Friday Flex today features how using social media can build community and personalized services.Support the show

Send us a textThis episode’s guest is Eric Peterson, Business Development Manager, at Gocycle. Eric has been working to bring the coolest purpose-built, urban electric bike to retailers throughout the central United States. Listen and learn, how Go Cycle, a hybrid direct model brand, is working with retailers as showroom and service partners, and how Eric himself sees the future of the supplier/retailer/consumer relationship.Support the show

Send us a textGeneral Tips for All Retailers When it comes to LightingWatch this episode on YouTube: https://youtu.be/_sYXnpzPRDM- Types of lights- Color temperature- Beam angles- Lumens- Foot-candles- Energy efficiency- Pricing- Light fixture examples- Examples of good and bad lighting- Common lighting failsSupport the show

Send us a textThis episode’s guests are Micah Van Horn and Dan Jennings, from SRAM. SRAM excels in the bicycle industry, fostering retail success through top-notch products, education, advocacy, and unwavering passion. This conversation provides insights for bicycle retailers on how to foster success and optimize collaboration with SRAM.Support the show

Send us a textToday's Friday Flex reviews how to use social media to highlight shop expertise and repair services.Support the show

Send us a textThis episode’s guest is Frances Abbott, NBDA Marketing and Content Creator. Frances has worked in marketing for the last 10+ years in a variety of B2B and D2C roles at agencies and internal agencies and is now partnered with NBDA.This episode focuses on social media tips for retailers. We hope you can take a handful of things if not at least one big idea or process change to implement in your shop.Support the show

Send us a textThis Friday Flex Heather reviews tips for using social media to move old inventory.Support the show

Send us a textThe NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.We recap this month's resource "Inflation Eases, but Beware of Phantom Debt and Zombies" in this episode.The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.Support the show

Send us a textThis Friday Flex is all about using social media to drive traffic!Support the show