The Sales Evangelist: Sales Training|Speaking|Business Marketing|Donald Kelly

TSE 1017: Don't Treat Prospects Like a Number

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Sinopsis

If you've been guilty of bulldozing your prospects or being rude or uncaring, today must be the day you change your mindset: Don't treat prospects like a number. Although numbers are important to those of us who work in sales, we can't let them become our primary focus. They can help us measure our success and determine our strengths and weaknesses, but we can't reduce our prospects to a number. Find the balance Some organizations focus so little on numbers that they don't have any way to replicate their successes. They have no idea how many calls it takes to get to the right customer. They have no idea of their conversion rate. On the other hand, some organizations are so focused on the numbers that it becomes the primary focus of their work. As a result, they often sacrifice quality in the name of numbers. Do not lose track of the people in the process. My wife got a call from a traditional seller in a traditional selling situation last week: he knew nothing about the company except the name and the phone n