Digital, New Tech & Brand Strategy - Minterdial.com

Minter Dialogue Episode #317 Jeremy Waite is the Chief Strategy Officer (CSO) of IBM Watson. Jeremy's a master storyteller, speaker, author of 3 books and host of the wonderful and timeless 10 words podcast. In this conversation, we discuss the state of AI, some of the prowesses of IBM's Watson, challenges of implementing AI in business and much more. Please send me your questions as an audio file or text to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)

Minter Dialogue Episode #316 James Bidwell is author of the best-selling Disrupt! 100 Lessons in Business Innovation, Chair of the innovation & tech trends observatory Springwise and co-founder of Re_Set, a leading transformation and innovation consultancy for the disruption economy. In this conversation, James and I discuss and spar about the most important new tech trends, some of the key lessons about innovation from his book, Disrupt!, what leaders need to do to succeed in digital transformation, and how tech can help change and improve the world. Please send me your questions as an audio file or text to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter.  Support the show (https://www.patreon.com/minterdial)

Minter Dialogue Episode #315 Rohit Bhargava is a leading authority on marketing, trends and innovation and a WSJ best-selling author, with his annual hit book on trends: Non Obvious, How to Predict Trends and Win the Future, with new trends for 2019. Before founding the Non-Obvious Company, Rohit spent 15 years as a marketing strategist for Ogilvy and Leo Burnett. In this conversation with Rohit, we discuss some of the new non obvious 15 trends and how to become a better trend curator. Please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter.  Support the show (https://www.patreon.com/minterdial)

Marty Neumeier is a best-selling author who has penned such well-known books as The Brand Gap, The Brand Flip and MetaSkills. His latest book is a business thriller called, "Scramble, How agile strategy can build epic brands in record time." In this conversation with Marty, we talk about the importance of having a designer mindset in business and the challenge of building a superior brand in today's tech-infused world. Please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter.  Support the show (https://www.patreon.com/minterdial)

Minter Dialogue Episode #313 Dr Rob Walker is VP of Decision Management and Analytics at Pegasystems, #1 in software for customer engagement and digital process automation, working with large business worldwide to redefine customer engagement and providing proactive, AI-powered service for customer service. In this conversation with Rob, we discuss how AI is being implemented in business, where are some real use cases, the challenges of getting it right, especially when it comes to marketing automation and how to potentially increase empathy in our machines. Please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter.  Support the show (https://www.patreon.com/minterdial)

Minter Dialogue Episode #312 Michael Ventura is Founder & CEO of Sub Rosa, a strategy and design practice that believes meaningful work starts with Applied Empathy™. He's also author of the book of the same title, Applied Empathy, The New Language of Leadership. Michael works with companies around the world on how to apply empathy to business, specifically focussing on cognitive empathy and provides a cogent argument to persuade business leaders on why empathy can help their business. In this discussion, we discuss why and how to bring cognitive empathy into the business, including a fascinating experience of bringing empathy to the cadets at West Point. Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter.  Support the show (https://www.patreon.com/minterdial

Minter Dialogue Episode #311 Mark Miller is Chief Strategy Officer at Team One, part of the Publicis Groupe. He's also the founder of The Legacy Lab, a research and consulting practice based in LA, helping global brands drive change. He very recently co-authored with Lucas Conley the book, Legacy in the Making: Building a Long-Term Brand to Stand Out in a Short-Term World, which was just selected as a finalist in the Business Book Awards 2019. In this conversation, we discuss Mark's modern version of legacy, why legacy is key in genuine brand building, what are the keys to building that kind of legacy, and some of the issues around governance. And just a quick announcement that my new book "Heartificial Empathy, Putting Heart into Business and Artificial Intelligence" which just came out, also got selected at the same BBA as Mark's book! Hope you'll take a look at both books! Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes

Minter Dialogue Episode #310 Gianpiero Petriglieri is a leading professor of management at INSEAD, with a focus on leadership and learning. In this conversation, we look at the most important qualities of leaders in today's business environment. As Professor Petriglieri calls it, leaders need to be both engineer and novelist. We also discuss the importance and role of ethics, the place of politics in business, and leadership of brands in a multinational conglomerate organisation.  If you've got comments or questions you'd like to see answered, send your email or audio file to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to rate/review the show on RateThisPodcast. Otherwise, you can find me @mdial on Twitter. Support the show (https://www.patreon.com/minterdial)

Minter Dialogue Episode #309 Caspar Craven is an adventurer, entrepreneur and speaker. He is also author of "Where the Magic Happens, How a Young Family Changed Their Lives and Sailed Around the World." Having sailed around the world twice, once with his entire family, Caspar draws on his experience as an entrepreneur and adventurous sailor to help companies and their leadership build winning teams. In this conversation, Caspar recounts his amazing journey, some of the key lessons learned, and what business executives can take away to help build powerful, collaborative teams. Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter.  Support the show (https://www.patreon.com/minterdial)

Rob Walch is the VP of Podcaster Relations at Libsyn, the world's largest podcast network with over 35,000 podcasts hosted, serving over 62 million audience members monthly. In this podcast with Rob, we discuss the state of the business of podcasting, why and how brands & companies could get into podcasting, what does the future of podcasting hold and some key tips and tricks for podcasters.   Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter.  Support the show (https://www.patreon.com/minterdial)

Nafez Dakkak is CEO of the London office of the Queen Rania Foundation for Education and Development. As CEO, Nafez led the team behind Edraak.org an online learning initiative (MOOC) of the Queen Rania Foundation and is currently Executive Chairman. Edraak serves over 1 million learners across the Arab world for K-12 as well as continuous learning. Through its partnership with edX, the Edraak platform provides courses in Arabic taught and developed at top tier institutions like HarvardX, MITX, and UC BerkelyX. In this conversation with Nafez, we learn about his fascinating personal journey, we look at how Edraak came to be, its curriculum and business model, how it has grown and the challenges for the future of this important initiative.  Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, yo

Norm de Greve is CMO of CVS Health. He's also a member of the Board of Directors for the ANA and Mobile Marketing Association. CVS Health, which is Fortune #7 and was voted one of the most innovative companies by FAST company in 2018, has undergone tremendous change. Norm has been at the heart of the change and innovation. In this conversation with Norm, we discuss CVS' journey, its most recent merger announcement with Aetna ($69B), the key moments and challenges Norm and leadership faced in charting this new path. A fascinating ride.   Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter.  Support the show (https://www.patreon.com/minterdial)

Roman Krznaric is a social philosopher and bestselling author of multiple books, including Empathy, How Should We Live? Carpe Diem and How to Find Fulfilling Work, books that have been published in more than 20 languages. He is also the founder of the world's first Empathy Museum and of the digital Empathy Library. In this conversation, we discuss the intersection of the art of living and social change, the importance of empathy in our lives and in enterprise, as well as the role of and interest in the esoteric game of real tennis.   Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter.  Support the show (https://www.patreon.com/minterdial)

Kalle Palling has been an MP of the Estonian parliament starting in 2007, when he was just 22 years old. He was very active in pushing through legislation around technology and e-governance, helping Estonia to accelerate its transformation to a digital state, and becoming a lightening rod for change. Among his further credentials, aside from having been on a number of high profile supervisory boards, he's also an entrepreneur, co-founding Cachet, an insurance marketplace and personal data hub. In this conversation, we discuss the journey that Estonia has undergone to become a beacon of digital states, the challenges of transformation, Kalle's thoughts on new tech and prospects for the future. A most insightful interview.     Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @m

Doug Stephens is the founder of Retail Prophet and one of the world's foremost retail industry futurists. He's a powerful speaker, retail columnist for CBC Radio Canada and has also penned two respected books on retail. In this conversation with Doug, we focused our discussion on Amazon following his provocative article in BoF, entitled The End of Amazon. We look at how Amazon is doing, parallax blind spots, the purchase of Whole Foods, retail brands and we explore how the future of Amazon and retail could look.     Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter.  Support the show (https://www.patreon.com/minterdial)

Minter Dialogue Episode #302 Marty Neumeier is a best-selling author, having published such venerable books as The Brand Gap, The Brand Flip and MetaSkills. His latest book is Scramble, How agile strategy can build epic brands in record time. In this conversation with Marty, we talk about the creative process of converting a business book into a business thriller and the process of self-publishing. On the business side, we look at what are the keys to making an agile strategy work, the importance of design and new leadership skills, and how important the role of the Board is in today's business world.   Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter.  Support the show (https://www.patreon.com/minterdial)

Minter Dialogue Episode #301 Dr Jack Kreindler is a Doctor, Technologist, Investor. Founder CHHP - The Centre for Health and Human Performance, based in London. He's also the founder (Chairman and Chief Medical Officer) of Sentrian, working to finally make remote patient management an affordable and effective reality for patients, payers and providers alike. And, also of note, he's co-Founder of Weird and Wonderful, building bridges across life sciences and creative arts. In this sprawling conversation with polymath Jack, we discuss how we can learn more about our own health and cure cancer studying high performance and extreme athletes. We learn about how Jack manages and collaborates across large multi-disciplinarian teams to pave trails, as well as what technologies excite him. Divinely intriguing. Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a momen

Minter Dialogue Episode #300Lee Odden is author and an influencer in his own right. He's also CEO and co-founder of TopRank Marketing, an agency specialising in strategic internet marketing consulting services, such as content marketing, social media and influencer marketing. In this conversation, we discuss how Lee has gone about building his customer centric agency, a look under the hood of blogging, how to blog effectively, repurpose your content and execute influencer marketing.   Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter.  Support the show (https://www.patreon.com/minterdial)

Minter Dialogue Episode #299 With an MBA and a PhD in Astrophysics, Dr Kim Nilsson is a pioneer in many aspects. She is founder and CEO of Pivigo and, in 2017, was awarded Entrepreneur of the Year, in front of 1,000 business and technology leaders. Pivigo is a data science marketplace; connecting the data science community with companies and organisations looking to outsource their data science and AI needs. In this conversation, we look at how companies can better unleash the power of their data, the challenges with mining one's data and the business of Pivigo.   Meanwhile, you can comment and find the show notes on minterdial.com. If you liked the podcast, please take a moment of your precious time to go over to iTunes to rate the podcast. Otherwise, you can find me @mdial on Twitter.  Support the show (https://www.patreon.com/minterdial)

Minter Dialogue Episode #298 Joshua March is founder and CEO of Conversocial, a leading social customer service solution, used by some of the world's biggest brands. Joshua is an expert in social media and customer service and just released his book, Message Me, The Future of Customer Service in the Era of Social Messaging and Artificial Intelligence. In this conversation with Joshua, we discuss the state of customer service, examples of companies and industries that are killing it on customer service, what it takes to get customer service right, the role of AI and much more.     Meanwhile, please send me your questions as an audio file (or normal email) to nminterdial@gmail.com; or you can find the show notes and comment on minterdial.com. If you liked the podcast, please take a moment to go over to iTunes to rate/review the podcast. Otherwise, you can find me @mdial on Twitter.  Support the show (https://www.patreon.com/minterdial)