The Recruiting Future Podcast - Innovation In Hr And Recruitment

Covid-19 has changed the way we work; in many ways, it may well have changed the way we work forever. One really interesting question is how we might be able to use this momentum of change to help solve the more protracted crisis we face from the global climate emergency? My guest this week is global talent acquisition leader Paul Maxin. A few weeks ago Paul wrote an article Recruiter magazine in the UK about the concept of a talent sustainability index which would allow talent acquisition leaders to be more proactive in helping business respond to the threat of climate change. In the interview, we discuss: • The acceleration of digital transformation • That increased importance of recruitment marketing and employer branding • The concept of a Talent Sustainability Index • What will the index measure? • The lasting impact of the pandemic on business outcomes • The opportunity for Talent Acquisition to be proactive and drive the agenda • Will, the process and technology changes, driven in talent acquisition by

I'm sure many of you, like me, are currently spending much of your working and indeed some of our social lives on video calls. I've seen a lot of content out there to help people with the technical and visual aspects for video but not much on what is perhaps the most essential ingredient of all, effective use of the voice. So how do you generate the same presence on a Zoom call that you could get in a face to face meeting or on a conference stage? Well, my guest this week is the perfect person to help. Caroline Goyder is an internationally renowned voice coach who works actors, broadcasters and business professionals. She is the author two books and her TED talk on speaking with confidence as been view over 7 million times. In the interview, we discuss: • The voice as an instrument and the importance of presence • The difference between talking face to face and via a Zoom call • Being confident without being self-conscious • The importance of voice in leadership • Lessons to learn from professional perform

As regular listeners will know I'm currently mixing podcast content to provide information and insights that are valuable for right now, during the pandemic and insights which will help everyone as we plan for the future. This episode is a right now episode. My guest this week is Gerry Crispin. As many of you will already now Gerry is the co-founder of Career Crossroads, a long-established community for talent acquisition leaders. In the interview, we discuss: • What talent acquisition leaders are thinking, planning and doing right now. • How remote hiring is changing the game • The pivot from goal-directed behaviour to community-directed behaviour • Will candidates be making different choices in the future? • Moving furloughed workers frictionlessly between employers • The Recruiters Recruiting Recruiters initiative; its aims and code of conduct. Subscribe to this podcast in Apple Podcasts

Contact: matt@metashift.co.uk In 2006 I wrote a blog about the imminent demise of the resume, arguing that they were on longer relevant in the new digital world. Fast forward 14 years and resumes, or CVs if you live in the UK, are still the most common anchor point for the recruiting process. The problem with resumes is not just one about digital relevance; now it's about the effectiveness and integrity of recruiting itself. So what are the alternatives and how can the industry move forward. My guest this week is Sterling Grey from The Chemistry Group, an organization that has been pioneering new approaches for employers to assess and hire talent. In the interview, we discuss: • The dangerous implications of recruiting via resumes • Conscious and unconscious bias • What are the alternatives and are they working in practice • Increasing data points to improve selection • The cost of a mis-hire • Humans and technology • Will recruiting be done differently in the future Subscribe to this podcast in Apple Podca

Over the last five and half year's, I've published nearly 120 hours of podcast content, and I've always been very frustrated that there hasn't been a more effective way to search the archive for specific topics. Well as of now that's all changed with the launch of the new recruitingfuture.com website. I know that the vast majority of you subscribe to the show in your podcasting app of choice or via Spotify and that is still the best way to make sure you're up to date with all the latest content. However, if you want to search the back catalogue for interviews on specific topics including recruiting automation, employer branding, recruitment marketing, recruiting technology and talent acquisition strategy, then it is now super easy to do that on the website at www.recruitingfuture.com. So on with the show and something a bit different this week. I'm delighted to welcome back the brilliant John Vlastelica from Recruiting Toolbox, but this time rather than me interviewing him he is interviewing me. In the interv

Contact: matt@metashift.co.uk Over the past 25 years, tech hiring has been the consistent area where the demand for talent outstrips the supply. While the precise skills that are in shortage change as the technology landscape evolves, it has always been a candidate-driven market. So is the pandemic crisis changing the balance in tech hiring and how should companies be looking to attract and assess tech talent in our changed future? My guest this week is Natalia Panowicz, CEO of Codility. Codility works with some of the biggest technology employers on the planet, and Natalia has some unique and data-driven insights to share. In the interview, we discuss: • How is the pandemic affecting the tech hiring market? • Will demand continue to outstrip supply in the future? • How remote hiring is opening up the global market for software engineers • The impact of evidence-based hiring • Avoiding bias and increasing diversity • Assessment design Subscribe to the podcast in Apple Podcasts

Contact: matt@metashift.co.uk Despite years of discussion and many excellent initiatives to attempt to fix the issue, recruiting still has an experience problem. As talent acquisition leaders around the world re-evaluate their strategies moving forward, incorporating design principles into the reimagining of experiences, services and processes is something that will bring considerable competitive advantage. My guest this week is best selling author and speaker, Scott Berkun. I've been a fan of Scott’s work for a really long time and his new book "How Design Makes The World" is a fantastic introduction to design principles and thinking. It was great to hear Scott talk about the book and also share his thoughts on fixing the recruiting experience problem. In the interview, we discuss: • What makes something well designed and why it is essential not to take things at face value • Thinking the actual problem you want to solve • Design thinking versus design doing • Design principles in organisational and service

Contact: matt@metashift.co.uk Content marketing is becoming ever more critical in talent acquisition, and this is a trend I can only see continuing as employers reevaluate how they tell their employer brand stories moving forward. But what makes good content marketing and how do you do it effectively? My guest this week is Fraser Allen, an award-winning content marketing professional with a vast amount of experience and some brilliant insights to share. In the interview, we discuss: • What is content marketing • How can you get your content noticed by your target audiences • The power of emotions • Practical examples • Formats • Cost & resources • Marketing your content • Tips for effective content marketing Subscribe to this podcast in Apple Podcasts

Contact:matt@metashift.co.uk My strategy over the last few weeks has been to bring you content that focuses on the current crisis as well as content that looks ahead to the future. This episode is a hybrid of both. My guest this week is Matt Jones, Senior Vice President Operations at Cielo. In our wide-ranging conversation, we talk about the impact Cielo is seeing the global pandemic have on the market and how employers are adapting their talent acquisition strategies in these difficult times. We also discuss the long term adoption and implications of AI and recruiting automation. Here are some of the topics we discuss: • What Cielo is currently seeing in the market • How employers are using technology to adapt • What distress technology purchases are always the best decisions • Does technology fix or amplify bias? • What lessons can we learn from employers who are currently using AI and Automation effectively • Bringing point solutions into a working ecosystem • Why do we still rely on resumes / CVs and will

Contact: matt@metashift.co.uk Building diverse workforces via inclusive hiring is still a massive issue for many employers. But are organisations doing enough to fix the problem and what role should technology play in this? My guest this week is Gareth Jones, CEO of Headstart. Gareth and his team are using data science to help employers change the way they think about people and talent in order to enable more inclusive recruiting processes. In the interview, we discuss: • Do employers really care about diversity? • Why technology doesn't fix broken recruitment processes • Unconscious and conscious bias • Why anonymised applications don't solve the problem • The importance of changing behaviours and attitudes • Can technology be used in a smarter way, and what does the future hold? Subscribe to this podcast in Apple Podcasts

Contact: matt@metashift.co.uk One of the best business books I've read in the last few years is Dream Teams by Shane Snow. In the book, he analyses how the best teams become more than the sum of their parts, illustrating this with evidence from history, neuroscience, psychology and business. I interviewed Shane on the podcast in 2018, and I'm delighted to have him back again. In our conversation, we talk about the concepts of Dream Teams (many of which he has researched further since the book was published) and how they can be applied to building and leading teams in our current challenging times, particularly when people are working remotely. Here are some of the topics we discuss: • Why everything we do is teamwork • What makes a team more than the sum of its parts • Intellectual humility and its importance in teamwork • Cognitive friction from a diversity of thinking • Hidden dysfunctions in teams • The importance of boundaries • Building trust in teams • Ensuring inclusion • What will work look like in th

Contact: matt@metashift.co.uk In talent acquisition we talk a lot about what technology can do, the problems it can solve and the benefits it can bring; however, we don't talk as much about the challenges of implementing technology, particularly at the enterprise level. My guest this week is the one and only Alan Whitford. Alan is an expert at managing the logistics of large scale HR and Recruiting technology implementations and some incredibly valuable insights and advice to share. In the interview, we discuss: • How to approach a major software implementation • How long should the planning process take and who should do it? • Why RFPs don't work • What are the most common planning mistakes • Managing the relationship between talent acquisition, HR and IT • The importance of involving users early • Considerations for resource allocation • Expecting the unexpected • Will the current crisis change the way recruitment technology is implemented? Subscribe to this podcast in Apple Podcasts

Contact: matt@metashift.co.uk Crisis situations tend to be significant drivers of long term change. The scale of the crisis we are all currently living through simultaneously across the globe will drive substantial long term change to the way companies think about HR and talent acquisition. Before I introduce my guest this week, I wanted to point you in the direction of an excellent whitepaper that my good friends at Calgary Communications have produced. While it is challenging to predict the future, the whitepaper looks at the potential long term impact of the pandemic on employer branding in the context of change that has been driven by previous global crises. Continuing this theme of long term change my guest this week is Martin Glover, HR Director of Scottish legal firm Morton Fraser. In our conversation, we talk about the impact the pandemic is having on the legal industry and what the long term implications are likely to be for communication, HR and talent acquisition. In the interview, we discuss: • Th

Contact: matt@metashift.co.uk From the conversations I've been having recently, it seems that the level of adoption for recruiting automation is going to dramatically increase as we come out of the current pandemic crisis. The problem though it that recruiting automation is often thrown around as a trend without any insight into the strategic and tactical practicalities of implementing it effectively. To help give us an insight into what recruiting automation looks like in practice my guest this week is a highly experienced recruiter and talent acquisition leader Izzey Hung. Izzey has implemented automation and chatbot programmes at several employers and has some excellent insights to share. In the interview, we discuss: • Dealing with recruiting challenges • A strategic process for recruiting automation • The importance of understanding the market • Getting your organization engaged • How to decide what to automate • A chatbot centric approach • The benefits of recruiting automation • Insight from

A significant issue that I see time and time again is the disconnect between what CEOs say they want from talent acquisition and what is delivered. Why does this disconnect happen, and what can talent acquisition leaders do to fix it? To help answer this vitally important question I'm delighted to welcome Jerome Ternynck, CEO of SmartRecruiters back to the show. Jerome has recently written a book on Hiring Success which is aimed at CEOs and illustrates what they need do to compete effectively for the best talent. In the interview, we discuss: • What is currently happening in the market and how SmartRecruiters are responding as a company • The disconnect between what CEOs want from hiring and how talent acquisition is measured • What does an enterprise need to do to acquire top talent on demand • What should the main focus be for talent acquisition to drive change • Rethinking hiring budgets • AI bias versus human bias • The future of talent acquisition Subscribe to this podcast in Apple Podcasts

Contact: matt@metashift.co.uk Round up is the monthly show on The Recruiting Future Podcast channel that highlights episodes you may have missed and gives you my take on some of the key learnings from the guests. Episodes mentioned in this Round Up: Ep 250: Recruiting In Extraordinary Times Ep 254: Market Update Ep 253: Remote Working - A CEO's Perspective Ep 252: Happiness Ep 245: Programmatic Advertising Explained Ep 246: Solving Challenges With Technology Ep 247: Working Strategically With Hiring Managers Ep 249: Delivering A Custom Experience Subscribe to this podcast in Apple Podcasts

To recap, I'm currently mixing content between topics that are relevant to the right now and topics that are important in the medium to long term. This episode is a right now episode. Previously, in episode 250, I spoke to Johnny Campbell from SocialTalent about the state of the talent acquisition market. What feels like an infinitely long two weeks later, my guest in this episode is Holly Fawcett from SocialTalent to give us an update on what they are seeing in the market right now. In the interview, we discuss: • What is going on in the hiring market right now • The supply of talent • Adaption to virtual hiring • Dealing with change-resistant hiring managers • Talent acquisition as a leadership enablement function • Building an engaging digital candidate experience • The longer-term implications for talent acquisition • How Social Talent is supporting recruiters Subscribe to this podcast in Apple Podcasts

Contact: matt@metashift.co.uk With everything that has happened in the last few weeks (just to timestamp this I'm recording on March 31st 2020) there is understandably already a massive amount of content being released and discussion going on about remote working. I wanted to add some value rather than some noise to all of this, so I've invited back one of my former guests to give us a CEO's perspective on remote working. Wiktor Schmidt is Executive Chairman & Co-founder of Netguru, a company that has always had a remote-first operating model for its employees. Wiktor has a tremendous amount of experience leading remote teams and has some valuable insights to share. In the interview, we discuss: • What is a remote-first organisation? • The difference between choosing to work from home and being forced to work from home and the implications for leadership • Maintaining culture remotely • The vital importance of trust • Keeping a remote team motivated and productive • Digital leadership • Future equal

Contact: matt@metashift.co.uk As we continue to move through extremely troubled and confusing times, I decided it would be good to have an episode about happiness. My guest this week is Nic Marks, a statistician who specialises in happiness and well being. In our conversation, we talk about the importance of happiness at work and how you can measure it. Nic also shares a lot of practical advice on how leaders can help improve the happiness of their teams in our current challenging times. In the interview, we discuss: • What does happiness actual mean • The benefits of happiness at work • Applying statistical thinking to measure happiness • What can leaders be doing in the current crisis to improve the happiness of their teams • The five main drivers of happiness at work • Happiness in the recruiting process • The future of happiness Subscribe to this podcast in Apple Podcasts

Contact: matt@metashift.co.uk The changing nature of assessment is something we have covered from several different angles on this show before with contributions from both practitioners and consultants. However, to date, we haven't actually heard the vendor point of view in all of this. So with that in mind, my guest this week is Sam Whiteman, Head of Product Strategy at SHL. In the interview, we discuss: • How technology has evolved assessment over time • Using AI as a capability to drive specific outcomes • How AI can be used to find hidden gems in the candidate pool • The evolution of video interviewing • Giving candidates more value by building an interactive assessment experience • The importance of people and machines working together to be better • The problem of algorithmic bias and how to avoid it • The future of assessment Subscribe to this podcast in Apple Podcasts