NBDA: Bicycle Retail Radio

Send us a textIn this episode, NBDA President Heather Mason is joined by NBDA Development Director Rachelle Schouten to talk about 2021 NBDA member events and shows, featuring highlights, bloopers and a few unknown moments. The conversation also explores the excitement that 2022 will bring, including the Bicycle Retailer Excellence Awards, Big Gear Show and member networking trips. Authentically Rachelle and Heather, this conversation leaves it all on the podcast. Support the show

Send us a textThis episode’s guests are Danielle and Kate Nolan owners of Brown County Bikes in Nashville, Indiana; a woman and LGBTQ owned and operated bike shop. BCB is the only bike shop in downtown Nashville, IN which is home to Brown County State Park. The park boasts over 28 miles of pristine mountain biking trails and attracts over 3 million visitors to this small town every year.  The mountain bike focused shop offers sales, service/repair, rental bikes, guided tours, professional coaching and clinics for all skill levels and ages. They also partnered with local coffee roaster Side Track to craft their own Costa Rican dark roast called Send It. Guest Host Sheri Rosenbaum, Columnist and Blogger @ Sunflower and Pedals, sat down with Danielle and Kate to discuss a variety of topics including bike shop basics, business aspects, marketing, community and the next generation on bikes! Support the show

Send us a textA Holiday Poem for the Independent Bicycle RetailerSupport the show

Send us a textThis episode’s guests are Steve and Kristin Brandt, owners of Massachusetts-based bicycle store Steve the Bike Guy. Steve the Bike Guy is a customer-focused, family-owned bike shop offering expert service, new bikes, parts & accessories, and lots of advice and help. A 2021 Bicycle Retailer of Excellence Award winning shop, listen in as Steve and Kristin share about the uniqueness of the shop, drop in Saturdays, marketing and community engagement, the shop blog, and a bit about bringing your authentic self into every interaction.  Support the show

Send us a textBring out your creative retailer sparkSupport the show

Send us a textThis episode’s guest is Nick Hage, General Manager North America & Japan at Dorel Sports. With the recent news of Cannondale assembly coming back to the US, the conversation with Nick not only explores deeper into the plans for the GA facility but expands to the health of US retailers. Topics include the model year change refresh, post-COVID USA retailer needs, and independent channel growth tips, including multi-brand, customer service, community engagement, and how retailers can take back some control. The NBDA is thankful to the team at Cannondale and their continued support not only of the NBDA but retailers and the industry at large.Support the show

Send us a textTips to escape zombie modeSupport the show

Send us a textThis episode’s guests are Allison and Chris Palmer, owners of Mystic Cycle Centre, located in Mystic, CT. Mystic Cycle Centre opened its doors in 1992, and Chris and Allison purchased the store in 2020.  They are a BREA Platinum winning shop, 1 of 7 across North America, with a tradition of being a strong community partner, helping residents to grow as individuals and serving as contributing members of the small, close-knit communities of Westerly-Pawcatuck, Stonington Borough, and Mystic. Listen in as Allison and Chris share the excellence that is Mystic Cycle Centre. Support the show

Send us a textThis episode’s guests are Jodi and Doug Hall, owners of Bike Therapy in Morgan Hill, CA. Bike Therapy opened its doors in September 2017. Both Doug and Jodi are avid life-long cyclists and are embedded in the Morgan Hill Community.  Bike Therapy is a 2021 Platinum BREA Award winning shop, 1 of 7 across North America, with a goal to help everyone between the ages of 2 and 99 to discover the joys of pedaling, on the trails or on the road.  Listen in as we reflect on this past year, dive into their journey to opening a shop, day to day operations, and how they split, divide, and conquer the day-to-day excellence that is Bike Therapy. Support the show

Send us a textBuilding the best team for retail success.Support the show

Send us a textThis episode’s guest is Jeremiah Bishop. As a professional cross-country mountain bike racer, he won gold medals and national championship titles before venturing into ultra-endurance racing where his talent was unleashed. When mountain bike stage racing took off in the US, Jeremiah dominated with an unmatched streak of wins at all the major events. Jeremiah went on to establish a multi-surface Gran Fondo event that preceded what would become an explosive gravel cycling movement. A cycling coach, events consultant, and athlete ambassador for Canyon Bicycles, he loves mapping new routes, interpreting data, and testing limits. In his most recent venture, founding member of the Impossible Route team, he is the mastermind behind the routes, technical details, equipment, and expedition logistics. The Impossible Route documentary series is all about capturing the story and the adventure of cyclists trying to accomplish what might be considered IMPOSSIBLE. Listen in as we reflect on this past year, and

Send us a textTake your business to the next level with the NBDA P2 Profitability Project.Support the show

Send us a textOn this episode, John Robinson (he/him), NBDA Board Member and Owner of Johnny Velo Bikes in Columbus, OH, is joined by Stephanie Lenzo (she/her), a cyclist in Columbus, OH, Otto Bohn (he/him), owner of Spoken Bicycles in Middletown, OH, and Dante Escusa (she/her), Service Manager at Roll: Bicycle. Listen in as the panel has an open and honest conversation where they share stories, best practices, and suggestions for bike shops to make transgender customers and employees feel more comfortable in the shop environment.Support the show

Send us a textE Bike Battery RecyclingSupport the show

Send us a textThis episode’s guest is Neil Wechsler, NBDA P2 Retail Management Consultant and part owner in Montlake Bicycle Shop located in Seattle, Washington. After 40 years of running small to medium sized retail companies, Neil switched roles and began consulting retailers to success and profitability. Infatuated with the bicycle business, Neil has taken every opportunity to get education, training, and professional guidance available, helping retailers ​​with almost any aspect of bicycle retail management.  Neil can address your concerns about staff development, inventory planning and control, vendor relations, financial analysis, continuous improvement programs, succession strategy and business valuation. Listen in as Neil shares his insight and unique tips. Support the show

Send us a textWill bicycle retail never be the same?Support the show

Send us a textThis episode’s guest is Robb Zbierski, professional speaker, coach, bestselling author and consultant of the NBDA. Robb guides professionals and retailers alike to running a thriving business that operates seamlessly even when they aren’t in the office - or shop.  The Bestselling Author of the book Master Your Mind; Counterintuitive Strategies to Refocus and Re-Energize Your Runaway Brain, Robb helps clients to develop professional skills and positive mindsets that allow them to easily discover their potential and maximize their results. NBDA members may have a chance to learn from him in our Monday Member Mingles, in our P2 groups, or at trade shows. Listen in as Robb shares his purpose to inject fun, while guiding you to increased productivity.Support the show

Send us a textReset, Reboot, Clean Up, and Press on. The NBDA is totally on your side.Support the show

Send us a textThis episode’s guest is Scott Montgomery, CEO and Founder of Crank Tank - a company offering CEO consulting, marketing, and Omni Channel strategy to brands and businesses. Scott's impressive background in managing businesses ranges from the origins of Cannondale Europe to the reintroduction of Scott bikes to the US market. Scott has played a pivotal role in guiding well-known brands to excellence. As CEO of Club Ride Apparel, he took the company to next level operations achieving 13.5 times sales growth. Additional CEO roles with Nutcase and Reynolds Cycling make Scott a global leader whose input and guidance you don’t want to miss.Support the show

Send us a textHow to build operational efficiency at your retail bicycle store.Support the show