Sinopsis
Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
Episodios
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OA 537: Hiring & Retaining Top LatAm Software Talent - with Sergio Murillo of Coderland
08/05/2025 Duración: 45minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/537 Coderland In this week’s episode of the Outsource Accelerator Podcast, Derek is joined by Sergio Murillo, VP of Sales and Marketing at Coderland. They converse about Coderland’s strategies in employing good developers as well as the overall direction of the industry. References: Website: https://www.coderland.com/en LinkedIn: https://www.linkedin.com/in/sergiomurillo/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in
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OA 536: Exploring AI & Automation - with Dom Procter of Outsourced Staff
30/04/2025 Duración: 45minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/536 Outsourced Staff The topic of AI is not a stranger to the podcast, but for this episode, it dominates the entire conversation. Derek speaks again with Dom Procter, Founder and CEO of Outsourced Staff. Dom is wholeheartedly embracing AI integration into his company and he’s excited to share his experience. References: LinkedIn: https://www.linkedin.com/in/domprocter/ Email: dom@outsourcedstaff.com.au Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business
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OA 535: Vietnamese Software Developer Outsourcing - with Hung Nguyen of Bestarion
24/04/2025 Duración: 39minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/535 Bestarion In this week’s episode of the Outsource Accelerator Podcast, Derek speaks with Hung Nguyen, also known as Vano, the CEO of the Vietnam-based software company Bestarion. As one of the leaders of a company that’s been in business for a staggering 22 years, Vano has plenty to share regarding the evolution of the outsourcing market and the strength of Vietnamese talent. References: Website: https://bestarion.com/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most n
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OA 534: TaskUs on Agentic AI, Tech-First Solutions, & the Future of Outsourcing - with Phil Tomlinson of TaskUs
16/04/2025 Duración: 51minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/534 TaskUs The current time sees a pivotal turning point in outsourcing, and here to grace us on the podcast is one of the shining lights of the industry, TaskUs. SVP of Global Offerings Phil Tomlinson speaks with Derek about his role in the company and how it requires looking forward at how the industry could evolve. References: Website: https://www.taskus.com/ Email: phil.tomlinson@taskus.com Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Ou
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OA 533:The Offshore On-demand & Unlimited Design Service - with Johnathan Grzybowski of Penji
10/04/2025 Duración: 52minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/533 Penji People frequently associate outsourcing with some manner of staff augmentation or call center operations, but the industry covers basically any kind of work that can be done remotely. Specifically, this week’s guest hails from design outsourcing. Johnathan Grzybowski, Co-Founder of Penji, joins Derek in a deep dive of their business model and the nuances of running a creative outsourcing agency. References: Website: https://penji.co/?nab=0 Email: johnathan@penji.co Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top
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OA 532: Growth To 1,000 Staff Through Referrals Alone - with Chris Rush of Staff Outsourcing
03/04/2025 Duración: 44minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/532 Staff Outsourcing In this week’s episode of the Outsource Accelerator Podcast, Derek is joined by Chris Rush, CEO and Founder of Staff Outsourcing. Chris comes with a background in e-commerce. Their conversation takes them through his perspectives in e-commerce and outsourcing, as well as how his networks grew Staff Outsourcing to 1000 employees. References: Website: https://www.staffoutsourcing.com/ LinkedIn: https://www.linkedin.com/in/chrisrush/ Email: chris@staffoutsourcing.com Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourci
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OA 531: Optimizing for Value, Outcomes & Expertise Over Low-Cost - with Brad Stevens of Outsource Access
27/03/2025 Duración: 50minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/531 Outsource Access In this episode of the Outsource Accelerator Podcast, Derek speaks with Brad Stevens, Founder and CEO of Outsource Access. The firm now boasts around 500 staff since its founding five years ago. As a thought leader in the space, Brad talks about his journey into the offshoring world and how Outsource Access offers a unique value in managing offshore talent. References: Website: https://outsourceaccess.com/ LinkedIn: https://www.linkedin.com/in/bradstevens44/ Email: tools@outsourceaccess.com Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovati
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OA 530: Combining Automation, AI Offshore Staffing - with Wayne Macartney of Bricoleur Technologies
13/03/2025 Duración: 36minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/530 Bricoleur Technologies In this week’s episode of the Outsource Accelerator Podcast, Derek catches up with Wayne Macartney. Wayne is the Managing Director and President of Bricoleur Technologies, as well as Bricoleur People. They discuss the complementary nature of professional tech services with people solutions and the onset of new AI technologies in the staffing industry. References: Website: http://www.bricoleurtech.com http://www.bricoleurpeople.com.au LinkedIn: https://www.linkedin.com/in/wayne-macartney/ Email: wayne@bricoleurtech.com Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator
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OA 529: The High-Growth, Tech-Enabled Outsourcing Startup - with Roland Polzin of Wing Assistant
06/03/2025 Duración: 43minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/529 Wing Assistant In this episode of the Outsource Accelerator Podcast, Derek catches up with Roland Polzin, the Co-Founder and CMO of Wing Assistant. Wing Assistant has grown to become an amazing global product in the staffing industry. The two talk about the company’s growth and how technology plays a central role in its strategy. References: Website: https://wingassistant.com/ LinkedIn: https://www.linkedin.com/in/rolandpolzin/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of t
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OA 528: Building a Dominant Multilingual Contact Center & Platform - with Jackie Xu of Callnovo
27/02/2025 Duración: 48minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/528 Callnovo In this episode of the Outsource Accelerator Podcast, Derek is joined by Jackie Xu, CEO and Founder of Callnovo. Callnovo is celebrating its 20th year in business as one of the most prominent multilingual contact centers worldwide. The two discuss Callnovo’s history, its different operations, and how the firm welcomes the new AI revolution. References: Website: https://callnovo.com/ Email: info@callnovo.com Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most not
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OA_527: Global Expansion, M&A, AI & Future of Outsourcing - with Mike Larcher of Outsourced
20/02/2025 Duración: 49minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/527 Outsourced We find a familiar face on today’s episode with Mike Larcher, CEO of Outsourced. The Outsourced brand has grown, encompassing not just Philippine talent but now also sourcing from an additional five countries. He and Derek discuss Outsourced’s recent developments, the logistics of global expansion, and the implications of a growing AI presence in outsourcing. References: LinkedIn: https://www.linkedin.com/in/mike-larcher/ Website: https://outsourced.ph/ Email: mike@outsourced.co Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with
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OA 526: Building & Running Global Teams - With Brian Hunt of Kore BPO
13/02/2025 Duración: 40minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/526 Kore BPO In this week’s episode of the Outsource Accelerator Podcast, Derek is joined by Brian Hunt, CEO of Kore BPO. Kore BPO offers customized outsourcing solutions that are perfect for small businesses. They talk about Brian’s experience in different outsourcing locations, the mechanics and changes in the outsourcing industry, and their opinions on how AI can be integrated in the future. References: LinkedIn: https://www.linkedin.com/in/bhuntkore1/ Website: https://korebpo.com/ https://korerpo.com/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's inno
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OA 525: The Offshoring Consultant & Recruitment Expert - with Amy Skinner of Frank Consult
06/02/2025 Duración: 39minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/525 Frank Consult In this week’s episode of the Outsource Accelerator Podcast, Derek speaks with Amy Skinner of Frank Consult. A veteran recruiter, Amy now serves as the firm’s Director and Offshore Consultant. They talk about how Amy and Frank Consult help companies get set up for offshore services through consultation and recruitment services, as well as some of Amy’s experiences in the outsourcing industry. References: LinkedIn: https://www.linkedin.com/in/askinner1/ https://www.linkedin.com/company/frank-consult/ Email: amy@frankconsult.com.au Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Acceler
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OA 524: Outsourced Tech Development for the Healthcare Industry - with Tatsiana Kirimava of Orangesoft
30/01/2025 Duración: 42minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/524 Orangesoft In this episode of the Outsource Accelerator Podcast, Derek speaks with Tatsiana Kirimava, CEO and Co-Founder of Orangesoft. Orangesoft provides software development for healthcare companies. They discuss Orangesoft’s healthcare tech niche, the advantage of borderless hiring, and the impact that AI could have on the software scene. References: Website: https://orangesoft.co/ LinkedIn: https://www.linkedin.com/in/tatsianakirimava/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this
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OA 523: Will AI Voice Bots Decimate the Call Center Industry? With Evan Ratliff of Shell Game
23/01/2025 Duración: 52minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/523 Shell Game This week sees a unique guest join the podcast. Derek speaks with Evan Ratliff, an author, journalist, and creator and host of the podcast series, Shell Game. Through his podcast, Evan explores the recent explosion of AI voicebots, a phenomenon that the outsourcing industry is already familiar with. References: Website: https://www.shellgame.co/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippi
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OA 522: Perfecting Sales & Building Strong Teams - with Daniel Seligman of Talently
16/01/2025 Duración: 01h01minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/522 Talently “Sales [is] a huge asset to anybody, whether it’s in business or in life. It’s something that everyone should invest in and learn.” It’s certainly a dive into sales talk with this week’s episode of the Outsource Accelerator Podcast. Derek speaks with Daniel Seligman, the CEO and Founder of Talently, which offshores South African talent. They converse about how Daniel brought his sales background into the outsourcing industry and how Talently delivers realistic people solutions to its clients. References: Website: https://hirewithtalently.com/ LI: https://www.linkedin.com/in/danseligmanletsconnect/ Email: dan@hirewithtalently.com Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsou
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OA 521: Leading 58,000 Employees to Success - with Shamita Mukherjee of Infosys
09/01/2025 Duración: 32minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/521 Infosys In this episode of the Outsource Accelerator Podcast, Derek speaks with Shamita Mukherjee, the Chief Human Resources Officer at Infosys. Infosys is an Indian-based outsourcing firm that is one of the largest in the world. The company flaunts a total workforce of 58,000 staff and a market cap of about a hundred billion dollars. They discuss Shamita’s role in handling employees across multiple locations, adapting to new technologies, and their recent win at the Outsourcing Impact Review 2024. References: Website: https://www.infosys.com/ Email: shamita.mukherjee@infosys.com Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call -
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OA 520: Outsourcing Adoption, Globalization and AI - with Donovan Lazar of PrimeSync
19/12/2024 Duración: 47minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/520 PrimeSync In this week’s episode of the Outsource Accelerator Podcast, Derek speaks with Donovan Lazar, the SVP of Sales at PrimeSync. They talk about the growth of outsourcing and how more companies are becoming open to the idea of hiring offshore workers. They also touch on Donovan’s thoughts regarding AI’s impact and potential. References: Website: https://www.primesync.co/ Email: donovan@primesync.co Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Busi
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OA 519: Is Kenya the Next Outsourcing Hot Spot? With John Mamboleo of VIZX Global
12/12/2024 Duración: 38minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/519 VIZX Global Amidst the pool of well-known outsourcing destinations like India and the Philippines, countries like Kenya lie in wait for their turn in the spotlight. In this episode of the Outsource Accelerator Podcast, Derek speaks with John Mamboleo, the Chief Executive Officer of VIZX Global. Their talk mostly revolves around how Kenya is an undiscovered hub for outsourcing that nevertheless offers plenty of opportunities for both its workers and business clients. References: Website: https://vizxglobal.com/ Facebook: https://www.facebook.com/VIZXInternational/ Instagram: https://www.instagram.com/vizxinternational/?hl=en LinkedIn: https://www.linkedin.com/company/vizx-international/?originalSubdomain=ke Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free
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OA 518: The Future of Multi-Lingual & Translation - with Paul McManus of XTENSOS
05/12/2024 Duración: 49minOutsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.cm/518 XTENSOS In this week’s episode of the Outsource Accelerator Podcast, Derek speaks with Paul McManus, the founder, owner, and CEO of XTENSOS. They discuss his experience in the field of translation and multilingual services, as well as how new technologies can be utilized to drive the industry forward. References: Website: https://xtensos.com/ Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourc

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