Dentist Brain Candy

Want to make your dental practice more profitable? Maybe even enough to retire early? On this episode of Dentist Brian Candy, I share the mind-blowing financial implications of using JetVC.ai to do virtual consults. I explain how much I money I save on room turnover and how much staff and doctor time I save with Jet Virtual Consults. Listen in to understand how the app can help you earn an additional $1M per year and learn how investing that extra money might translate to $13.5M in the bank for early retirement! Key Takeaways How it costs at least $75 to turnover each room for a new patient How I save approximately $92K per year on room turnover with virtual consults The 8 hours of staff time I save with virtual consults How the staff time I save with JetVC translates to $28K per year An example of how much more I might collect per day with my extra hour of doctor time How my daily extra hour of doctor time translates to $880K more in annual collections How the JetVC app provides an additional $1M per year fo

Due to the amount of time and effort I save doing virtual consults versus in-person consults, I would literally do virtual consults for nothing—and still be way farther ahead financially. But you can bill and collect just as much for virtual consults as you do for in-person consults. How does that work? On this episode of Dentist Brian Candy, we continue our series on JetVC.ai, discussing billing and the financial implications of doing virtual consults. I share where to find the billing codes for virtual consults and explain why you CAN charge for the virtual consult but CAN’T charge for digital onboarding. Listen in for insight on when to bill a patient for their virtual consult and learn how the JetVC app can increase your revenue by facilitating virtual consults. Key Takeaways Where to find the billing codes for virtual consults How you can bill and collect just as much for virtual consults as in-person consults The time and effort I save doing virtual consults in my practice How I could do virtual consult

So, you’ve sold a patient on doing a virtual consult. What does the process look like? How does it differ from an in-person consult? On this episode of Dentist Brian Candy, I walk you through the process of doing a virtual consult, explaining how we collect the data we need through the JetVC app onboarding process. I share an example of a virtual consult for wisdom teeth extractions, describing what to do if the patient needs a radiograph and why I use a Sharpie to fill out paperwork for virtual consults. Listen in for insight on avoiding choppy video during virtual consults and learn how JetVC automates emailing important information to patients immediately following their virtual consult. Key Takeaways How we collect data for a consult through the app onboarding process The similarities and differences between an in-person and virtual consult What to do if a virtual consult patient needs a radiograph Example of how I do a virtual consult for wisdom teeth extractions Why I use a Sharpie to fill out paperwork

How do you sell a virtual consult to a reluctant patient? Maybe someone who’s technologically challenged? In my practice, when a patient calls to make an appointment, we walk them through the advantages of using the JetVC app, encouraging even the most resistant patients to say YES to a virtual consult. So, what does our call center script look like? And how do we communicate with patients once we’ve sold them on JetVC? On this episode of Dentist Brian Candy, we continue our discussion of JetVC.ai, looking at the texting, geolocation and virtual consult features of the app. I explain how we communicate with patients via SMS as well as the JetVC app, using AI to avoid texting sensitive, healthcare specific patient information. We cover how the app uses geolocation for patient check-in and why we still ask patients to schedule an appointment over the phone. Listen in for insight on the case types that aren’t amenable to a virtual consult and learn how to explain the benefits of JetVC to reluctant patients. Key

One of the best ways to market your dental practice is to collect positive online reviews. But how do you develop a system for asking patients to leave Google or Facebook reviews? And how do you ensure that their comments will be favorable? On this episode of Dentist Brian Candy, I’m discussing another important feature of Jet Virtual Consults, reputation management. I explain how JetVC automates the process of requesting online reviews, describing how the app encourages patients to leave 5-star reviews but notifies you first if they had a negative experience. Listen in for insight on turning a negative review into a positive one and learn how JetVC can help your dental practice build a stellar online reputation. Key Takeaways   Why it’s crucial to collect 5-star online reviews for your dental practice How JetVC automates the process of requesting reviews How JetVC’s helps you manage the online reputation of your dental practice Why JetVC requests reviews immediately after an initial consult and 14 days post-

Imagine being able to coach your patients one-on-one through recovery after oral surgery. No doubt your patients would be much more likely to comply with post-op instructions. You’d have fewer calls to your office and fewer incidents of dry sockets or infections. On this episode of Dentist Brian Candy, my explanation of Jet Virtual Consults continues with an overview of the app’s virtual coach. I discuss the videos and PDFs of post-op instructions JetVC emails to patients and describe how the virtual coach helps them irrigate extraction sites correctly. Listen in for insight on using JetVC to collect positive online reviews and learn how to try out the virtual coach and see what patients experience for yourself! Key Takeaways   How JetVC coaches patients through recovery after oral surgery How to initiate the virtual coach for patients after surgery How the virtual coach reduces dry sockets and infections in my practice The videos and PDFs of post-op instructions the virtual coach emails to patients What make

How much time would you save if patients came into a consult with a basic understanding of the dental procedure they are considering?   With Jet Virtual Consults in-app videos, you can educate patients and answer many of their questions before their initial appointment.   On this episode of Dentist Brian Candy, I continue my explanation of how Jet Virtual Consults works, discussing the educational videos available through the app.   I walk you through the list of procedures that have in-app informed consent and post-op instructional videos, describing how your admin staff can create custom playlists for patients.   Listen in for insight on customizing the app with informational videos specific to your practice and learn how to educate patients and increase your efficiency with JetVC! Key Takeaways The in-app videos available through Jet Virtual Consults How to customize JetVC with informational videos specific to your practice Why we recommend creating a practice promotion video The benefit of

It’s much easier for a dental practice to stick to a schedule when patients do their paperwork at home prior to an appointment. But how do you get patients to work through a digital onboarding process before they come into your office? On this episode of Dentist Brian Candy, I explain how Jet Virtual Consults works, beginning with the forms available through the app. I discuss how JetVC sends automated reminders to patients to complete their paperwork and describe how patients sign and submit forms to you digitally. Listen in for insight on customizing the app with your existing forms and learn how you and your patients can benefit from using JetVC digital onboarding! Key Takeaways What forms are available through the JetVC app How the forms in JetVC are branded for your dental practice The in-app telehealth consent form and privacy policy How patients sign and submit JetVC forms digitally What questions appear on the JetVC health history form The benefit of asking patients to fill out their forms at home Wha

When you have a patient who would benefit from a coronectomy, how do you frame the conversation? How do you help them understand the pros and cons of leaving the roots behind and make the decision that’s right for them? On this episode of Dentist Brian Candy, I share my thoughts on a 10-year study exploring the low incidence of late complications associated with third-molar coronectomy. I also discuss an article in the Journal of Oral and Maxillofacial Surgery around the reliability and quality of YouTube content on facial trauma and why we should be cautious about to referring patients to social media for information. Listen in for insight into what you’ll learn at our upcoming Cutting Edge Dental Implant Symposium and learn how you could benefit from becoming one of my Core 50 advocate-doctors for Jet Virtual Consults! Key Takeaways    What you’ll learn at Liberty Surgery Center’s upcoming Cutting Edge Dental Implant Symposium How we might use the HITECH Act to reduce dependence on insurance but increase r

What is the best way to reduce pain, swelling and tenderness in wisdom teeth extractions? A recent study compared the use of EXPAREL versus standard bupivacaine and found ‘no significant difference.’ But what if there’s a way to combine the two for optimal pain control? On this episode of Dentist Brian Candy, I explain why and how I use standard bupivacaine along with EXPAREL for pain control with my patients. I discuss the topics covered at our upcoming Cutting Edge Dental Implant Symposium, including a lecture around using the HITECH Act to improve care and increase profitability. Listen in to understand how I leverage Jet Virtual Consults to get home on time (even on days with trauma emergencies) and learn how to become one of the 50 advocate-doctors for my JVC app! Key Takeaways   The findings of a recent study comparing EXPAREL vs. standard bupivacaine Why I use standard bupivacaine with EXPAREL for pain control with my patients The topics covered at our upcoming Cutting Edge Dental Implant Symposium H

I am always asking myself what we can do as a dental practice to level up. And in 2019, I got curious about using virtual consults to save time and see more patients. But the applications on the market at the time had issues. They were difficult to use, and few were secure and HIPAA-compliant. On this episode of Dentist Brian Candy, I describe how I worked with a talented programmer to fill that gap in the market and develop the custom Jet Virtual Consults app for oral and maxillofacial surgeons. I explain why we made the decision to skip beta testing of Jet Virtual Consults and go straight into production, discussing how I used the app during COVID to work through my long waiting list of public aid patients. Listen in to understand how we’ve improved the app since its launch in 2020 and find out what Jet Virtual Consults can do for you and your dental practice! Key Takeaways   Why I regularly reflect on what we can do as a dental practice to level up The problems with the virtual consult apps on the market p

When patients follow instructions in the days after dental surgery, they have fewer complications. And that’s a win for your practice and the patient. But how do you make sure surgical patients know how to take care of their teeth post-op? On this episode of Dentist Brian Candy, I explain why I provide all my surgical patients with a virtual coach and walk you through the series of automated emails they receive post-op. I discuss how my post-op infection rate and incidence of dry sockets decreased dramatically when I started using a virtual coach. Listen in to understand why it’s not necessary to see routine extraction cases for a post-op follow-up and learn how a virtual coach can create efficiencies for you, your staff and surgical patients! Key Takeaways   Why I recommend providing surgical patients with a virtual coach What’s included in the series of automated emails surgical patients receive post-op The average infection rate after the extraction of wisdom teeth How my post-op infection rate after the e

Getting sued is a horrible emotional experience. But it’s also financially devastating. And that’s why it’s absolutely crucial to protect your dental practice through informed consent videos. On this episode of Dentist Brian Candy, I explain how I use software to automate and document the process of providing patients with informed consent videos for our most common procedures. I discuss the benefits of having patients fill out their health history forms online prior to a consult and describe how Jet Virtual Consults sends reminders to that end and reschedules appointments as necessary. Listen in for insight on what to include in a practice promotion video and learn how the Jet Virtual Consults app decreases your likelihood of getting sued by automating the process of securing informed consent. Key Takeaways   Why it’s crucial to protect your dental practice with informed consent videos The benefit of having patients fill out their health history forms, medication and allergy lists online prior to the appoint

Patient engagement and retention hinges on effective communication. But it can be challenging for a busy dental practice to keep in touch with patients between appointments. So, what if you could automate the process? On this episode of Dentist Brian Candy, I discuss why it’s important to have a HIPAA-compliant text message system for your dental practice. I walk you through the benefits of communicating with patients via text, describing its potential to increase practice efficiency, decrease no-show rates and help patients follow important post-op instructions. Listen in for insight on safeguarding protected patient information in text messages and learn how Jet Virtual Consults automates the process of communicating with your patients for the TRIPLE WIN. Key Takeaways   Why it’s crucial for a dental practice to have a HIPAA-compliant SMS system How Jet Virtual Consults warns you if you try to send a text message containing protected patient information The benefits of communicating with patients via text r

We know a dental practice attracts business through positive online reviews. But do you have a system for building your reputation online? How do you encourage patients to leave a good review on Google, Yelp, Healthgrades, or one of the many other review sites? On this episode of Dentist Brian Candy, I explain why it’s crucial to have an automated way of obtaining patient reviews. I discuss how to encourage patients who had a positive experience at your practice to leave a review and describe how to build up your reviews on one site before moving on to the next. Listen in for insight on the best review sites for building the reputation of your dental practice and learn how Jet Virtual Consults automates the process of obtaining positive online reviews. Key Takeaways   Why it’s crucial for a dental practice to have positive online reviews The importance of having a system for obtaining patient reviews How to encourage patients who had a positive experience to leave a review Why I suggest building up your revie

One way to survive and thrive through a recession is to increase the efficiency of your dental practice. And I leverage the Jet Virtual Consults app to do just that. Virtual consults provide yet another TRIPLE WIN for your team, your patients and your bottom line by saving time for all involved. So, what are the benefits of virtual consults? How do they save your practice both time and money? On this episode of Dentist Brian Candy, I walk you through my third TRIPLE WIN tip, explaining how Jet Virtual Consults saves my dental practice eight hours of staff time and one hour of surgeon time per day. I discuss how the app makes the process of doing consults more efficient and what my team and I do with the extra hour it affords us. Listen in to understand how much we save on turning over rooms through teledentistry software and find out if the Jet Virtual Consults app is right for your practice! Key Takeaways   What you need to know about the Jet Virtual Consults teledentistry app How Jet Virtual Consults saves

My TRIPLE WIN approach to growing your dental practice involves increasing the bottom line in a way that serves your patients and team members. So, what if you could add a revenue stream to your business and give your dental implant patients peace of mind at the same time? On this episode of Dentist Brian Candy, I share my second TRIPLE WIN tip, explaining why I offer Dental Warranty as a kind of extended warranty for my dental implant patients. I discuss how Dental Warranty pays you 90% of the cost to replace dental implants that fail within five years of purchase and placement, provided the patient commits to biannual checkups. Listen in for insight on providing a safety net for your dental implant patients and learn how to make Dental Warranty an additional profit center for your practice. Key Takeaways   How Dental Warranty serves as a kind of extended warranty for dental implants Why I offer Dental Warranty to my patients who receive dental implants How Dental Warranty pays you 90% of the cost to replace

Are you concerned about your dental practice surviving the recession? What if I told you that your practice could grow and thrive through an economic downturn, provided you adopt what I call a TRIPLE WIN mindset? The TRIPLE WIN is about identifying strategies that support your patients and team members while increasing the bottom line for your business. On this episode of Dentist Brian Candy, I walk you through my first TRIPLE WIN tip, sharing the workflow I developed for using encapsulated bupivacaine or EXPAREL on every patient in your practice. I explain what makes EXPAREL the best answer to the opioid epidemic and why I rarely have patients refuse to pay out-of-pocket for the anesthetic. Listen in for insight on making EXPAREL a revenue source for your dental practice and learn how to access my masterclass on incorporating encapsulated bupivacaine in your business. Key Takeaways   The steps I took in 2008 to not only survive the recession but grow my practice How I define the TRIPLE WIN as increasing you

Is it better to use patient-specific implants in orbital reconstruction? Or should you use preformed titanium mesh? Which method is more accurate in terms of oral volume reconstruction? And which method boasts fewer complications? On this episode of Dentist Brian Candy, I share the findings of a recent study comparing preformed versus patient-specific implants to address orbital trauma and explain what kind of implants I use for mild, moderately complex and complex fractures. I go on to discuss another study in the Journal of Oral and Maxillofacial Surgery comparing the frequencies, types and hospital admission rates of head and neck injuries in subjects who practice different forms of martial arts. Listen in for insight around the CAD/CAM technologies I am adding to my repertoire for complex reconstructions and find out why Liberty Oral Surgery is switching to TiUltra implants. Key Takeaways Why Liberty Oral Surgery is switching to Nobel Biocare TiUltra implants The findings of a recent study published in JO

Administering anesthesia prior to a dental procedure is bound to cause patients some pain and anxiety. But does the delivery system make a difference? Do patients experience more or less discomfort when the practitioner uses a computer-assisted device as opposed to traditional anesthesia? On this episode of Dentist Brian Candy, I walk you through a recent study published in the Journal of Oral and Maxillofacial Surgery comparing computerized delivery systems with conventional local anesthesia. I share the study’s findings that less pain and anxiety is associated with computerized techniques but raise questions about the statistical significance of pain score differences between the two methods. Listen in to understand how the location and speed of injection impact pain scores and find out why I’m not investing in a computer-assisted anesthetic delivery system anytime soon. Key Takeaways How a recent study in JOMS compared computerized delivery systems with traditional local anesthesia The study’s finding that